Media State Disconnected IP Problem

[namagodai]

I'm trying to connect two computers to the internet. I'm using a Motorola SB4101 modem and a D-Link DI-514 router. When I input the ip address that the router manual tells me to do, it won't work. I called D-Link and they TRIED to guide me through the setup process, but they said that there's something wrong with my TCP/IP thingy. Sorry if I'm not explaining this correctly or using the correct words. I'm new at this router stuff. But I did plug the ethernet cables correctly. I'm just having problems seting up the router. Can someone help me with this media state disconnected IP problem?

[z1p]

Hi namagodai and welocme to CTH.

Let's see if we can get this figured out. Your main issue seems to be:

Can someone help me with this media state disconnected IP problem? First make sure you have an ethernet PATCH cable not a CROSSOVER cable.
Next, check the device manager. Does the network card show up? Does it have a '!' or a '?' next to it?
Next, go to your network connection and open the properties for your connection. List all the protocols you have installed back here.

[namagodai]

how can i tell if the cable is a patch or a crossover?
I don't see anything in my device manager that has a ! or a ?

in the internet protocols everything is set to automatically obtain ip address.

[jdc2000]

To check the ethernet cable, look at the ends. If you can see the wire colors, a patch cable will have the colors in the same order at both ends. A crossover cable will have different color orders at each end.

[namagodai]

the colors match so i guess thats a patch cable.

[z1p]

Can you open a DOS command window and run 'ipconfig /all' and post the output back here? I'd like to see what you have setup.