I Have A Huge Problem, Please Help

[IneedHelpBad]

heres what happend, my computer wouldnt start up one day so i usd the reeboot disk thing to try to fix it, well it did kinda, it fixed everything exept the sound, i had no sound, so i tried the reboot thing again and now i can only get 16 colors and 640 by 480 pixels and still no sound i went to help on my computer and i did all the steps but they didnt work, i skiped 1 step, wich was to call the manufactor about the bios thingy as u can tell im not too good with computers, im only 13 years old can any one help me? i realy need help

[gstone4911]

Hi IneedHelpBad

Right click on My Computer and select Properties.
Click the Device Manager tab.
Are there any yellow ? marks or ! beside any of the entries?

[Puro]

Hello,IneedHelpBad

I would do as gstone4911 just posted
& goto the Display Adapters & highlight
it then click on remove Reboot & windows
will reinstall it for you & you can do the
same for the sound but try the first one
reboot & see how it gos

Good luck

[IneedHelpBad]

well, i checked my computer properties and there are yellow question marks on the; PCI Card ,PCI Ethernet Controller, and the PCI Input Controller and when i tried the remove, refresh thing it seems like its working than it searches drive a for a better driver than it says it couldnt find one than it says hit finish to cancle and i do that and the question mark goes back, well, thanks for your help but it doesnt seem to work, maby its bc im bad with computers oh well if u have any other suggestions please email me or pm me my email is skull89@aol.com and u can pm me on this site thanks

[enat66]

Do you have the drivers disc (probably a floppy) for those, if so put that disc in and refresh them.

[IneedHelpBad]

well, that would halp, if i had the floppys, ummm does ne1 no where i could get a floppy for that?

[gstone4911]

Hi IneedHelpBad

If no one answers your posts by email or PM it's because,
if someone's answer helps to fix your problem, it may also help
someone else who has the same problem that reads the posts.

Now back to your problems.
Lets start with the Display problem.

Right click My Computer/ Properties/ Device Manager tab.
Click the + beside Display Adapters.
Does it show the name of of your Video Card?

[IneedHelpBad]

ummm im not sure if this is it but when i click on display adapter + thing it says Standard PCI Graphics Adapter (VGA) i realy dont know what that is

[enat66]

That is your graphics card i beleive.

[IneedHelpBad]

so umm i guess thats bad or somthing? this is driving me crazy

[Alfons]

Go to THIS SITE and download this program called Belarc Advisor and install it using RUN or double click on it where ever you saved it. It will automatically generate a Report of what it thinks is in your system and you can use the output of this to talk more intelligently about your system. Without details we cannot help you find any of your drivers and it appears that you need most of them.

Let us know when you've done this and then we can start to ask some pertinent questions. The first thing I would like to know is the Manufacturer's name of your BIOS and it's serial number.

[IneedHelpBad]

ok i did that berlic thing and it gave me so much info and stuff im gonna post it but i hope no1 can use this information to put a virus or trojan on my computer here it is:

Operating System System Model
Windows Millennium Edition (build 4.90.3000) Gateway 4000698
System Serial Number: 0021411877
Chassis Serial Number: 0021411877
Processor a Main Circuit Board
1000 megahertz AMD Athlon
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 0AAVWP02 08/21/2000
Drives Memory Modules
40.01 Gigabytes Usable Hard Drive Capacity
36.66 Gigabytes Hard Drive Free Space

IDE-CD R/RW 8x4x32 [CD-ROM drive]
Generic floppy disk drive (3.5")

Generic IDE hard disk drive (40.01 GB) -- drive 0 128 Megabytes Installed Memory

Slot 'DIMM 1' has 128 MB
Slot 'DIMM 2' is Empty
Slot 'DIMM 3' is Empty
Local Drive Volumes

c: (on drive 0) 40.01 GB 36.66 GB free

[gstone4911]

I have searched the Gateway site and can't find anything
that matches the info supplied by Belarc Advisor.

Look on the front or back of the computer for the
Gateway model number, we might be able find the video
driver by that.

[Alfons]

Go to this AMI SITE and download and run this motherboard ID utility which is supposed to tell you the manufacturer of your MB. This will give us the information as to where to start to search for it's drivers.

Please Post the results from this.

Do you have any documentation that came with your computer?

And by the way that was BELARC not a BERLIC THING. If I'm helping, I don't appreciate off-hand comments.

[IneedHelpBad]

ok im sorry im not good with computers im sorry if i cant spell BELARC