problem connecting to internet exp.

[impala]

Greetings!
Using packard bell computer with windows 98. My dial-up server went out of business and directed us all to earthlink. My internet worked fine with old server, but now we have had problems. We corrected a modem config problem, but now, we get the following error message EVERY time we try to open explorer (home page is yahoo.com):

"MSN has encountered a problem and needs to close. Sorry for the incovenience."

Went to the microsoft knowlege base and found that this is a recognized problem with IE 6 with service pack 1. The remedy given was to download and install : cumulative Security Update 896727 MS05-038.

BUT how do I get it installed if I cannot connect to the internet without receiving this message and having everything shut down.

(did the research and am sending this via sis-in-laws-machine)

[Jez]

Hey Buddy,

Try saving to disc off your kind sister in laws computer and load it to yours from it.I had problems with internet explorer as well, i now use firefox which i had to install from a disc to due to no internet connection.

[Crawlspace]

Yeh, as Jez says, just try installing another browser.
Firefox and Slimbrowser are two good alternatives.

[renegade600]

try a different browser. I would suggest firefox to do the download. Whether or not you want to use another one, it is always good to have a second one install to troubleshoot with when having connections and browser problems.

[psi_overtake]

In addition to Firefox (which my cuz, and almost everyone else I know uses), there's Avant Browser (which I use). The two are almost exactly the same.

[impala]

I really appreciate the help ALL of you offered me- after trying everything for 2 months, I was at wits end, now that we have installed firefox, I am HAPPILY using my system again. Thank you all SO MUCH! Cyn- the bigcmfic!:kiss: :pleased: :happy: