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  #1  
Old February 16th, 2006, 07:54 PM
marshafaith606d marshafaith606d is offline
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Angry I try to open Aol and it gives me error message of

WAOL has caused an error in KERNELL32.DLL file
aol will now close. Does any one have a resolving action for this it only happens when i load Aol PLZZZZZZZZZ HELPPPPPPPPP

Last edited by marshafaith606d; February 16th, 2006 at 07:59 PM.
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  #2  
Old February 16th, 2006, 08:01 PM
marshafaith606d marshafaith606d is offline
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Quote:
Originally Posted by marshafaith606d
WAOL has caused an error in KERNELL32.DLL file
aol will now close. Does any one have a resolving action for this it only happens when i load Aol PLZZZZZZZZZ HELPPPPPPPPP
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  #3  
Old February 16th, 2006, 08:59 PM
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Tweaker Tweaker is offline
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Hello marshafaith606d, welcome to CTH.

Give this fix a try:

SYMPTOMS

When you start AOL and then attempt to browse to any Web site, you may receive an error message similar to the following:

WAOL caused Invalid Page Fault in module kernel32.dll
AOL may then quit unexpectedly (crash), or your computer may stop responding (hang).


CAUSE

This behavior can occur if more than one version of AOL is installed on your computer. Under this scenario, two versions of the same file may be installed. As a result, the program may stop responding or quit unexpectedly when AOL attempts to access one of these files, and you may then receive the error message described in the "Symptoms" section of this article.


RESOLUTION

To resolve this issue, contact AOL for assistance to remove the additional instance (or instances) of the AOL installation on your computer.

After you have removed the additional instance of AOL from your computer, run the Microsoft Internet Explorer Repair tool. To do this, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click Microsoft Internet Explorer, and then click Add/Remove.
4. When the Internet Explorer dialog box appears, click Repair Internet Explorer, and then click OK.
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  #4  
Old February 16th, 2006, 11:43 PM
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30111987 30111987 is offline
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better still do what alot of people are doing

ditch aol and get signed up with a proper isp (aol subscriber numbers are falling: FACT)
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