Programme problem

[kop442000]

Hi guys.

I have Ulead photo express on my PC, which I use from time to time. I haven't used it for a while, but now when I double-click the icon or my desktop, or try to start it, in any other way, the egg-timer comes on for a second or two, but then just goes off and nothing else ever happens.

I have reinstalled Ulead photo express, but the same thing happes. I assume it is because of something else I have installed since having Ulead photo express? Is there any way I can get around thing please?

I am running XP pro edition. SP2.

Thanks for any posts!

[dudeking]

I dont use Ulead photo express but I had a simiular problem with Paint Shop Pro.

The problem stayed after reinstall.
How I solved it was by dleteing the userdata folder in docs & settings.
Ulead photo express may have a userdata folder some where that is not removed when the program is uninstalled.
Have a look for it.

That paint shop pro one was called pspdata and was in doccuments and settings on the C:\ drive but the Ulead photo express one will be different.
Locate it and deleted it.

Now try running the program.

Post back and tell us if this worked.

[kop442000]

Hi there.

Ok I found and deleted that file but it didn't seem to have any affect. Do I need to uninstall and install again since deleting it?

Thank you

[kop442000]

Hi guys.
I found out that it was a conflict with service pack 2, and just had to rename a certain file!
Thanks for your help though!
kop442000