broadband HELP!

[master]

I have recently moved my computer away from my main telephone socket. I thought it would be a simple matter of purchasing another socket to put beside the computer and plugging my microfilter in there. So I bought a secondary telephone socket, connected a cable from the primary one into the secondary (so that they were joined) and then conected the microfilter to the secondary filter.

I have two LED's on the modem, one for USB and one for broadband. The one for USB is solid green and the other one is flashing green. According to the manual, this means that the broadband signal is not been picked up. This is what the modem is doing at the moment.

I have tried everything, put a microfilter at the primary socket and not the secondary, and then the secondary and not the primary and then two microfilters on both sockets. I have checked the connection was correctly wired to my new telephone socket. I have even went out and purchased another socket as I thought the other one may have been faulty!

When I try to connect to the internet, it appears with a message saying that the modem is not detected or sometimes comes up with the 'no dial tone'.

I truely cannot understand what the problem could be! I really wish that the Internet Service Providers would see that not everyone can put their computer right beside their primary telephone socket, and provide an engineer to put in another socket in a better location!

Anyway, does anybody have any idea at all about this problem?!

[master]

Any suggestions?

[davet30]

I have tried everything, put a microfilter at the primary socket and not the secondary


when you did this how did you plug your ADSL modem into the phone line?


and then the secondary and not the primary

this shouldn't make any difference so long as no phone is used on the primary socket.


and then two microfilters on both sockets.


again as above - should not make much difference


I have checked the connection was correctly wired to my new telephone socket.


What type of secondary socket did you buy was it one where a length of cable was supplied with screw type connectors? How did you connect to the master socket?

With your filter connected to the secondary socket did you try a telephone in that filter and were you able to use this normally? i.e. got a dial tone etc.

sometimes a telephone extension lead will not handle broadband connections. You might have to contact your telephone supplier to make sure you are still broadband enabled.

Meeeeeee