Outlook Express-send/receive

dabadiouf · #1 April 5th, 2006, 01:42 AM

I can receive e-mail into OE that I am pop forwarding from yahoo, but I can't sent e-mail as a new composed email or a reply. I have already checked the incoming and outgoing information and it is all correct. What's wrong?

**degsy** · #2 April 5th, 2006, 10:55 AM

Welcome

What do you mean by you "can't"?

dabadiouf · #3 April 5th, 2006, 06:55 PM

Quote:

Originally Posted by degsy

Welcome

What do you mean by you "can't"?

when I send it comes back to me with this message:
cannot open smtp connection '68.142.203.143'

**degsy** · #4 April 5th, 2006, 07:30 PM

What details are you using for the SMTP server?
Have you contacted your ISP?

dabadiouf · #5 April 5th, 2006, 07:37 PM

I am using

Outgoing mail: smtp.mail.yahoo.com
and I have checked my server requires authentication.

I have contacted my ISP and they have not been able to help me.

**degsy** · #6 April 5th, 2006, 07:46 PM

Have you contacted Yahoo?
What did you ISP say? It could be that because you are connected to them you are required to use their own SMTP server and not Yahoos.

dabadiouf · #7 April 5th, 2006, 07:52 PM

I called my ISP back. Got a different guy this time. You are right. I am required to use there SMTP server because they block port 25. I changed it and it's working. I don't know why the first guy couldn't tell me that. Thanks for your help. I'm fixed. Have a good day.

**degsy** · #8 April 5th, 2006, 07:56 PM

No probs. Thanks for the update

the1wonder07 · #9 April 9th, 2006, 05:00 AM

Don't be mad at the first guy. I work in a High Speed Internet call center, at my specific call center we have 2 weeks of training in a class. The class primarily describes and introduces the tools of the company, what they do, and how to use them. There is very little actual troubleshooting training, they actually teach us nothing about O.E and how it works with out service. In most cases these are things that the techs learn as they spend more time with the company. I do apologize that you contacted someone that wasn't able to fully help you, but please don't be mad that he wasn't trained properly.