Not Able to View Updated Web Page

[NicolesNestingB]

Hello,
So happy I found the forum maybe someone here can help

I have a web site, I made some changes to it and was able to see the changes while in the editor. However when I go to IE and type in the web sites address I get the old pages which by the way were deleted yesterday from the server. I had my husband try we are connected to the internet via a router and he get the same old deleted pages like me. I call all my friends and had them check they are all getting the new pages.

I called my web site server people and comcast both had me to the following which none of it worked.

We both my husband and I

Cleaned All Cookies and Offline Files
Cleared History
Reset the modem and router
Bypassed the rounter
Reset every back to the default settings in IE

My husband even tried all this on Firefox and still same old pages no the new ones

I'm at a loss neither company Homestead nor Comcast has a clue and I sure don't.

They are now saying it must be our computers... LOL Funny how both our computers messed up at the very same moment.

If anyone know of anything that we can try it would greatly appreciated.

Thanks in advance
Nicole :hmm:

[MeghansUncle]

What browser? It makes a difference.

Just on the assumption that it's I.E. you can try to:

1) click the tools menu
2) Select Internet options
3) Select the general tab
4) Select the settings button
5) Select either of the "Every" options.
6) Close I.E.

See if the problem goes away. The browser caches the pages if never is selected.

Just a guess??? :dizzy:

[NicolesNestingB]

We have already set that to every time and no luck

[MeghansUncle]

Have you tried it from a different computer? It still sounds like you've cached the old page(s). If you've got a web server running on your computer it will cache them for you. Nice, I know. You may need to purge the web server cache if so.

[renegade600]

if its happening with different browsers, make sure the new page names are exactly the same as the old - same case, same extension, same spelling.

[degsy]

I am guessing that your ISP is using a Cache Server and the pages are stuck in there.

You could try a hard refresh. In Internet Explorer press CTRL & click the Refresh Icon.

If that doesn't work then you may have to wait for the cache server to be refreshed.