renegade600
April 20th, 2006, 11:02 AM
Tech Support: "Ma'am? I want you to stop clicking on your computer, move your hands away from the computer, don't touch the keyboard. Just stop. Move your hands away from the keyboard."
Customer: "But..."
Tech Support: "No, please follow my instructions."
Customer: "Ok."
Tech Support: "Now, look on the screen. Do you see the To: field on your email message?"
Customer: "No, oh wait a minute, there it is, now I see it!"
Tech Support: "Great, now when I let you start typing again, this is where you would put the e-mail address in."
Customer: "Oh, I'm supposed to put it there? Oops, where did it go? Oh NO! What's happening to my computer?!" At this point I thought she was on acid.
Tech Support: "Ok, calm down, what is your computer doing?"
Customer: "It's got all these flying window things that are coming out of nowhere! They're going all over my screen, and, huh, ooooh, pretty colors."
Tech Support: "Uh, ma'am? That's your screen saver."
Customer: "But..."
Tech Support: "No, please follow my instructions."
Customer: "Ok."
Tech Support: "Now, look on the screen. Do you see the To: field on your email message?"
Customer: "No, oh wait a minute, there it is, now I see it!"
Tech Support: "Great, now when I let you start typing again, this is where you would put the e-mail address in."
Customer: "Oh, I'm supposed to put it there? Oops, where did it go? Oh NO! What's happening to my computer?!" At this point I thought she was on acid.
Tech Support: "Ok, calm down, what is your computer doing?"
Customer: "It's got all these flying window things that are coming out of nowhere! They're going all over my screen, and, huh, ooooh, pretty colors."
Tech Support: "Uh, ma'am? That's your screen saver."