Display Settings only 16 colours

Malcolumn · #1 November 27th, 2002, 09:02 PM

I recently had the hard disc crash. Following reformating the disc and reinstalling Win 95 I am unable to change the display settings to any thing other than 16 colours as the drop down box will not give me any other options. Any help much apreciated. Malcolumn

**GretaP** · #2 November 27th, 2002, 10:34 PM

You're probably going to have to install the drivers for your video card. Do you happen to have the CD or floppy for these drivers? If not or you're not sure, if you know the make of the video card, you could probably d/load them from the manufacturer's site. If you don't know the make of video card, let us know and we could probably assist you in finding that information.

Malcolumn · #3 November 28th, 2002, 12:04 PM

Thanks Greta P.

I have a Matrox Millenium II PCI card with a Dell E771p monitor in a Carera? case. Carera have gone bust!

I visited the Matrox web site and down loaded the appropriate drives and installed them. I can only get three options on the drop down box max resolution 16 bit True colour. When prompted to restat the computer it tries but gives me and error message "Thener is a problem with your display settings. The adapter type is incorrect or the current settings do not work with your hardware"
Do you have any further suggestions?
Thanking you in anticipation.

Malcolumn

**GretaP** · #4 November 28th, 2002, 04:17 PM

I just took a look at the Matrox site, also. Not having used a Matrox card or their software, this might be kinda like the blind leading the blind here, but I'll give it my best shot.
The page that I looked at containing the drivers for your video card is located here , the Win95 - 1997 drivers. Was what you d/loaded either the 1677_380.exe or 1677_370.exe file? If not, could you point me to the page and file that you d/loaded and installed.

Also, I notice you mention a Dell monitor......is your entire system a Dell, or is it custom built?

Alfons · #5 November 29th, 2002, 12:14 PM

To get rid of that message you must follow the directions given to you by the Matrox Utility. You'll get a display of your settings and an area containing display types - your monitor might be in that list and if not then select the generic one (not sure what they call it but I think it's the first selection) and select the type of display you want (ie 640 x 480, 800 x 600 etc.). Pick the resolution that fills up your screen the best and select OK and then use your normal (Windows - Right-Click on the Desktop & select Properties or the Display Utility from the Control Panel)display properties utility to select the actual resolution and color mix that you want.

You'll also run across a problem with Direct X. When you upgrade it to 8.1, Matrox won't like it and will give you a diagnostic page telling you so. On this page deselect all reporting options and you won't get the message anymore.

Malcolumn · #6 December 2nd, 2002, 07:58 PM

Thanks for thye advice Greta P and Alfons

I now have run into a further problem - the Matrox Drivers tell me that there is no such card. I've opened the case - scary stuff and there is no graphics card in any of the PCI slots! It appears that the graphics is built onto the mother board. The motherbord is a CGI Winnex 1E mother board. I've tried the CGI support and there has been no response but alot of the postings complain about the help they (don't) give! They are at CGIGRP.com.

Is tehre any way to identify the graphics on board as I've let windows intaller do it for me and ti did not do the triuck. In the mean time I've tried loading Win98. Same problem. One possiblity I thought of is for me to buy a graphics card for the PCI slot. Apart from the expense could there be conflict problems if I choose to exercise this option?

Thanking you or anyone else for the help with this conundrum.

Regards

Malcolumn

**GretaP** · #7 December 3rd, 2002, 12:14 AM

You're very welcome for the help so far, Malcolumn.

I did some digging around, and was unable to find anything in regards to a CGI Winnex 1E motherboard. What I did find, however, was reference to QDI Winnex 1E motherboards. There is the WinneX 1E , WinneX 1E2 and WinneX1E2v2 . All are based on the Intel 8210E chipset. The Graphics driver for this chipset is available for download from here . Key in 82810E in the Search by field (ensure that the Search parameters are by Product Name) and click on the Go! button. The next page should have a link for the Intel 82810 Graphics Controller.....click on this link. Under Select your Operating System, use the drop down menu to select All Operating Systems. On the next page, it looks like Number 2 under the Drivers heading would be applicable for your system. If you are unsure if this is the correct chipset (and therefore the correct graphics driver) you can use the Chipset identification utility . At each of these download links there is also a link to the Readme(txt) file for them....I would suggest that you read (and probably print out, also) these files prior to d/loading and installing.

Let us know how you're coming along with this!

Malcolumn · #8 December 4th, 2002, 07:29 PM

Greta P

You are a star!!!!

Thank you so much for your help. I can now use my pc again following the catastrophic hard disc failure. So far, the backup restoration is holding up well and I have my graphics back.

Regards and many thanks for your help

Malcolumn :-)

**GretaP** · #9 December 4th, 2002, 07:34 PM

Excellent, Malcolumn!! I am so glad that I was able to assist you in getting your graphics back!

Alfons · #10 December 4th, 2002, 07:52 PM

You might consider making a backup package of all your device drivers so that you need to go to one place to get them. Here are a couple of utilities that will do that for you:

Windows Driver Utility #1
and
Windows Driver Utility #2

These drivers generally require more space than you have on a floppy, so you can copy the individual file groups (by device) to individual floppies and label them accordingly. That way when you need any particular driver set, you can just pop the floppy into the drive and point to it. You could also use something like WinZip and compress the whole folder with the A drive as the destination - WinZip will make a backup volume set of this folder and will prompt you to put additional floppies in as required. Label these in the order you made them. Using this method, you would UnZip them to a folder on your hard drive and then point to the appropriate sub-folder when Windows asks for them.