CD-Rom crashes when i put a CD in.:sad:

[uncle_tucka]

Hi there can anyone help me out..Ive been using the same CD-Rom drive for 4 years and just recently i went to put a CD in and a blue screen popped up ( the usual screen when it crashes)..tried uninstalling and reinstalling still nothing...also the drive shows that memory is full??..ie when using the CD burner program the free disk space is showing although no disk is present..ok can anyone help pleaseeee.cheers

Uncle_tucka

[Murf]

1st thing to do is try cleaning the CDROM, the laser could be the culprit.

[uncle_tucka]

thank you but I broke down computer and cleaned the laser with no luck..when the computer crashes it says a fatal exception in module ........?? this program will be shutdown referring to windows...and i cant use anything after that..i have to reboot.can anyone help please

[nowshining]

press F8 _before windows 98 boots- to go to "command prompt only"-must select this- the other method into the command prompt will not work----once in the C:\ prompt type without the quotes "scanreg /fix" exactly hit enter (this also compacts the registry and should not harm anything) now when done hit enter when it says its done and give the "ok" once back at the C:\prompt type exactly without quotes "win" this will now take you to the 98 GUI

[nowshining]

forgot to add after the reg fix type again without quotes "scandisk" at the command prompt. The Whole total scan for Bad sectors at the end is up to you but will take a very long time if you have a huge HD

[Murf]

I do not believe this is a registry error. It is a hardware error. When you put the CD in the computer is not reading the cdrom and probably has a conflict and crashes.

Could be the cdrom is bad or the IDE cable for the cdrom is bad. Are there any other devices hooked up to the same IDE cable? e.g., another hard drive, a DVD, another cdrom?

Is this a stand alone CDROM or a CDROM Burner that is having the problem?

Right click on "My Computer" then to "Properties" then to "Device Manager". Find the entry for the CDROM, highlite and remove it.

Now reboot and Windows will reinstall it. If you get the same error, then I suspect the CDROM itself is going bad. If you get the error (and it is a Burner) when trying to burn, clean out your windows temp folder. Ccleaner (http://www.cybertechhelp.com/download/file/ccleaner)is a good program to use:

[nowshining]

many things can happen in the registry, I have once had my wheel mouse not able to scroll from the beginning of installing windows 98 and after doing cleaning/ the registry and the win98 built in fix it for the registry it now works........

[uncle_tucka]

:sad: sorry all Ive tried removing the Cd-rom and windows did re-install it automatically but to no avail...I tried cleaning the laser..no luck..I did the scandisk and regfix but nothing..sorry I dont understand what you mean by stand alone but it is a built in CD-writer cd-rom..another thing.when I right click on the cd-rom drive and go to properties the pie graph shows there is no memory all is used..also cleared the temp folder to no avail...It happens when I put any CD into the drive not just when im burning..the error message that comes up says in the blue screen "windows" this program will be shutdown etc..would you like me to report back exactly what it says ..thank you for your guys help.

[uncle_tucka]

it has windows at the top in a grey box then it says " A fatal exception OE has occured at 0028:00000000. The current application will be terminated..if anyone can help please reply ....cheers

Uncle_tucka:happy:

[nowshining]

have you scanned for any viruses, spyware?

[uncle_tucka]

yes..not too sure if i used good programs or not but i used..AVG virus scan and ad aware SE for spyware...any other programs you can suggest??

[nowshining]

spybot Search and destroy http://www.safer-networking.org/en/download/ also you can immunize. :) which means to stop them in there tracks...also download http://hostsman.abelhadigital.com/ hostman its a good program and update it at the four or so host sites, it auto installs the updates.. this hosts files stops spyware, and blocks ads and parasites from either leaving or entering your computer, by leaving i mean contacting the ad server, trojan server, etc... :)

I have after the update over 75000+ entries... what it does is sets the IP to your computers HOME IP we all have the same so it points back to your computer and not theirs..

[nowshining]

for more on the whole hosts file thing.. ;) http://en.wikipedia.org/wiki/Hosts_file