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  #1  
Old June 26th, 2006, 04:42 PM
Master O Master O is offline
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Join Date: Oct 2005
Posts: 19
Norton System Works 2003 Live Update Problem
IBM Thinkpad
Windows XP Pro SP2
GenuineIntel Family 6 Model 9 1.3 GHz Stepping 5 Processor
ATI Mobility Radeon 7500
1.2 GB of RAM

Norton SystemWorks 2003 6.01 Build: 57

When I Run LiveUpdate, everything goes fine until it tries to update Norton Anti-Virus.

Then, I get this strange error message:

LU1845: This product was not updated due to a processing error.

----------

How on earth do I fix this?? It's incredibly annoying...
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  #2  
Old June 26th, 2006, 06:19 PM
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Little Wing Little Wing is offline
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O/S: Windows XP Home
Posts: 271
Try contacting Norton Via internet Chat. You can chat for free...
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  #3  
Old June 26th, 2006, 06:24 PM
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Mr Bean Mr Bean is offline
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Location: Barrie, Ontario (formerly Penperlleni, Cymru)
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Hi

Found this on the symantec site.

Cheers

Beanie
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  #4  
Old June 27th, 2006, 04:54 PM
Master O Master O is offline
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Quote:
Originally Posted by Mr Bean
Hi

Found this on the symantec site.

Cheers

Beanie
Doesn't work. Their site tells me to update to the latest Norton System Works and says 2003 is no longer supported....
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  #5  
Old June 27th, 2006, 05:13 PM
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renegade600 renegade600 is offline
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since your software is no longer supported by norton, then you will need to upgrade your antivirus in order to use liveupdate.
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  #6  
Old June 30th, 2006, 10:37 PM
Master O Master O is offline
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It seems I finally figured out what the problem was.

When one of the Norton utilities scanned my registry, it said that "c:\windows\system32\navlucbk.dll" wasn't there.

I got a new copy of the dll and Live Update for NAV 2003 is working again!
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