MSN Messenger...please help!

misscrosson · #1 August 3rd, 2006, 06:43 AM

So, I installed the new Windows Live Messenger......but, didnt like it, so I did System Restore.....and messenger 7.5 will run, but there's no sound... but once I close it, it doesnt re-open....

How can I solve this problem? I tried removing messenger, but it wont....

misscrosson · #2 August 3rd, 2006, 07:35 AM

Alright, so I system restored back to messenger live..... so I'd atleast be able to go on messenger... but, I'd still like to know how I'd be able to get back to MSN 7.5 Messenger...

Also, I run a program called a-patch, but right now it wont let me open two different messengers at once.... I was able to before with the program...

Mr Bean · #3 August 3rd, 2006, 08:54 AM

Hi

You can download version 7.5 from here.

Cheers

Beanie

misscrosson · #4 August 3rd, 2006, 06:44 PM

Yeah, but I cant install 7.5 again until I remove messenger from my computer, but it wont let me...

Everytime I try, I get this...

But when I try to run messenger........it wont load either

Mr Bean · #5 August 3rd, 2006, 07:44 PM

Hi

Download killbox from here.

Install it. Browse for the version of messenger you want to remove. Check the box which says "delete on reboot". Hit the symbol with a white X on a red background and reboot. You should then be able to re-install 7.5.

Let us know.

Cheers

Beanie

misscrosson · #6 August 3rd, 2006, 08:05 PM

Done.

The files seem to be removed, but when I ran Add or Remove Programs....msn messenger is still listed on there...... I havnt tried to re-install messenger yet, but I'm just curious if it would be affected by the messenger still being present in the program list??

Mr Bean · #7 August 3rd, 2006, 08:09 PM

Hi

Have you tried removing it from the add/removing programs list again?

Cheers

Beanie

misscrosson · #8 August 3rd, 2006, 08:10 PM

Yeah, I tried.....but I get the same msg as before....

Mr Bean · #9 August 3rd, 2006, 08:14 PM

Hi

Remove all entries of messenger using killbox and then post back.

Cheers

Beanie

misscrosson · #10 August 3rd, 2006, 08:28 PM

Program still seems to be running somewhere, because it's still present in Add/Remove Programs........... but I cant find where it might be running

Mr Bean · #11 August 3rd, 2006, 08:33 PM

Hi

Go here and download hijack this. Save it to C:\Program Files and run the program.

Click Config - Misc Tools - Open Uninstall Manager again.
A list of the entries in Add/Remove programs will appear.
Click to hilight messenger (in whatever way the name is listed there).
Then click Edit uninstall command.
If the file/folder listed there has already been deleted by you, then click "Delete this entry". That should eliminate it

Cheers

Beanie

misscrosson · #12 August 3rd, 2006, 08:48 PM

Well, the only thing that seemed to change was having a remove button on add/remove program...

Mr Bean · #13 August 3rd, 2006, 08:50 PM

Hi

What happens when you click on the program in the add/remove programs now?

Cheers

Beanie

misscrosson · #14 August 3rd, 2006, 08:55 PM

Nothing, just like that picture shows........it doesnt show anything to uninstall or change it.........

Mr Bean · #15 August 3rd, 2006, 08:56 PM

OK

Try the windows installer clean up program.

Cheers

Beanie