PC freezes when doing a search online (moved from Hardware by Spider)

elrookie · #1 August 8th, 2006, 05:21 PM

A friend of mind has a new (about 6 months old) Dell xps. It was expensive, has all the security software (Mcafee comes with comcast). He have loads of games downloaded from shockwave.com. It only freezes when he goes on line and does a search...otherwise it is tremendous.

Its running Windows XP, and it does all the maintenance on it's own, virus scan etc. and it gets rid of desktop icons that are not used that often.

Can anyone help

hamstein · #2 August 8th, 2006, 05:41 PM

You have to wait a while because at the moment only guests are online and not members

liondad · #3 August 8th, 2006, 10:31 PM

Try posting in INTERNET/BROWSER Forum
I have a feeling your anti virus program,
or you INTERNET settings need changing,

elrookie · #4 August 9th, 2006, 07:05 PM

Ok, thanks for the move spider. Now can anyone please help me with the problem I have posted above?

Thanks
elrookie

liondad · #5 August 11th, 2006, 10:27 AM

I am only guessing here,
This is what I do when the Internet get locked up,
I go in to all the temp/INTERNET files and delete the contents ,
Last time i did this i got rid of nearly a gig of rubbish,
[I set up a restore point first,]
then type for the first run,
TO THE SEARCH FOR FILE AND FOLDERS ,
COOKIES,
I FIND ALL THE COOKIES STORES,
on the system,
and delete them,
[you will not delete the index folder you need a program to do this,]

NOTE.
Do this in the safe mode,
your get better access to the files,
try this first,