Cannot reconfigure router

[Sandbomb]

-I cant access the internet
-I can access the router (the lan obviusly works) but not the Wan
-ive tried using my PPPoE acount to access te internet through my modem tats pretty much it, but i cant do anything else because i dont know what buttons refer to (im only 15)
-i use DSL connection
-i do have a router its a micronet sp3357
-i only use my desktop to connect (through cable) and occasionaly my laptop through wireless
-no i am not using internet connection sharing
-im using windows XP sp2
-my ip adress is 10.0.0.4
-default gateway is 10.0.0.2
-after many tries of trying to ping the ip address of the gateway, it came back "ping request could not find IP_address...etc"

can you please help me?

[bAdWaYz]

-I can access the router (the lan obviusly works) but not the Wan

after many tries of trying to ping the ip address of the gateway, it came back "ping request could not find IP_address...etc"

If you can't ping the gateway then you can't access the router as the router is the gateway. Most of the time the gateway will have an ip of something like 10.0.0.1 If you enter that ip into a browser that should get you into the router so you can do the rest of the setup needed to get internet connection.

You may want to take a look at this link HERE It give some basic setup info for your model modem/router.

[Sandbomb]

i can access my router just fine, maybe i typed in a wrong command into the CMD....

[Sandbomb]

i cant get an IP adress from the WAN side...what do i do?

[G_Dem]

Is it Cable or DSL? If you have a separate modem that connects to the router its a good idea to run that through a power cycle and/or reset it. Also do you have any firewalls installed? Can you also post your ipconfig details? It seems strange that the default gateway is 10.0.0.2 and not 10.0.0.1

[Sandbomb]

its DSL, the router is directly connected to my network card, ive disabled my firewall.

ipconfig details:
connection specific DNS Suffix.:
ip address :10.0.0.4
Subnet Mask :255.0.0.0
default gateway : 10.0.0.2

[Sandbomb]

also, i do no know if this helps, but when i type in ipconfig/all, it says that ip routing is disabled

[G_Dem]

You said you cant ping the default gateway. How did you try doing this? Go to Start > Run > Type cmd and press ok > Type ping 10.0.0.2 and post the results.

Also go to Start > Control Panel > Network Connections > Right click on your LAN connection > Properties > TCP/IP properties. Is everything set as auto in there?

[Sandbomb]

C:\Documents and Settings\Moh>ping 10.0.0.2

Pinging 10.0.0.2 with 32 bytes of data:

Reply from 10.0.0.2: bytes=32 time<1ms TTL=64
Reply from 10.0.0.2: bytes=32 time<1ms TTL=64
Reply from 10.0.0.2: bytes=32 time<1ms TTL=64
Reply from 10.0.0.2: bytes=32 time<1ms TTL=64

Ping statistics for 10.0.0.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

[Sandbomb]

and yes, everything is set to Auto in my TCP/IP settings

[G_Dem]

OK thats good so far. I'm not familiar with your router so you'll have to look for the WAN status in your router config page. Type 10.0.0.2 in your web browser and look for a WAN IP address or status page and post what you see, or even a screenshot would be great.

Also try pinging google.com and post the data. Same as before but instead of 10.0.0.2, put google.com

[Sandbomb]

btw im using my phoneline on my dial up at the moment, and not on the router.....should

[G_Dem]

How did you ping the router then? Did you just have it connected to the pc without the DSL lead plugged in?

Yeah just disconnect your dial up, plug everything in and try pinging google. Also go into the router config page and do what I said in the last post. By the way once you get into the router config double check that your DSL username and password is entered into the router correctly.

[Sandbomb]

ow do i ping google?

[Sandbomb]

yes,pinged the gateway with te router connected to the computer