problems accesing pages

[tweenage]

hi all am new to this forum and would like to say hi and hope that soem one can help me with a major problem i have,

every time i try to go to a page i get dns error saying that i shud try later or soemthing , but have been trying later for over a week now and its every page i try to go to, found something called pagefix which i tried but didnt work , so can some1 tell me please how i can cure this problem as its beginging to annoy me , i did goto a shop whi said they wanted £250 to fix which i think is far excessive said i needed a new browswer or soemthing
i have win xp with ie6 on it , if thats any help , am at my wits end now , and if i cant fix it soon i am goign to bin it , which wud be a shame cos its not taht old , please some1 help me

many thks

[black mirror]

Hello can you post the exact message please

[tweenage]

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer "

[black mirror]

as you are using ie
try using another firefox (http://www.mozilla.com/firefox/)
Also try tools internet options and delete all cookies and files.. then try again

[tweenage]

did try firefox thing but it kept saying no internet connection when i know it definately was

[black mirror]

how do you connect to the internet
dial up/ broadband etc
do you have a home network???

how are you connected now to post this problem?? please

[tweenage]

its by tiscali broadband , no networks, old pc connects fine

missed the last bit of ur question , sorry on old pc

[black mirror]

do you have a firewall at all

[tweenage]

nope ,.not to my knowledge:confused:

[black mirror]

Have you had this problem recently
Has the internet connection worked before
Have you added any new programs

Try the internet troubleshooter in help and support
It will detect your settings and post back the results please

[tweenage]

no new programs , used to work ok , how do i detect settings exactly

thks

[black mirror]

no new programs , used to work ok , how do i detect settings exactly

thks

open help and support and click on networking and the web,, on the left hand side
then click on fixing network and web problems

try internet explorer troubleshooter first and then fixing the connections

this might point to the problem ( make sure the investigate my box is ticked)

for the first one tick page cannot be displayed which is your error and see what it says

[tweenage]

ok back on this 1 now , have tried ie explorere test and it tells me i need a connection , which i was , tried that pinging thing and recived all 4 back , still as confused as ever ,but still not opening pages

[black mirror]

can you go into your internet settings.
tools.. internet settings and check the security tab.. make sure for all settings it is the default one

also check LAN settings.. connection tab in tools and check automatically detect proxy servers

[tweenage]

ok they was on medium . medium low , low and high and nothing was checked on the lan settings ,

[black mirror]

Start Internet Explorer, and then verify that it has 128-bit encryption:
From the Help menu, choose About Internet Explorer.
Cipher Strength should be 128-bit.
If it is not 128-bit, click (Update Information) to download the 128-bit browser.

[tweenage]

ok says 128 , cant do the test cos it wont goto the page in question:curse:

[black mirror]

ok says 128 , cant do the test cos it wont goto the page in question:curse:

sorry..

[tweenage]

ok will do and ty ,

[black mirror]

ok will do and ty ,


One more thing to look at.. in control panel system hardware device manager.. just have a look to see if you have any yellow exclamation marks

[tweenage]

have 2 , 1 is a raid controller and other is Btcap WDM video capture

[black mirror]

go to control panel system adninistative tools event viewer and see if you have an error relating to that raid controller.. post back the id and source and catagory if there is one please

[tweenage]

nothing relating to raid controller but system is full or errors
viadsk appears quite often , W32TIME also appears alot and a warning and error for something called Dhcp and DCOM and service control manager

[black mirror]

are you running xp

[Snurfen]

from a command prompt (like you did with the ping) perform an ipconfig/all command on both machines.
Compare each line of the response betwen each machine and make sure they are the same (there will be two or three lines different, because that will be specific to each machine).

Post back your findings - I'm off boozing in swansea in an hour, so if you haven't responded before them, hopefully someone else will dive in and assist BM to get you sorted.

good luck.

[tweenage]

xp yep

[tweenage]

ok main difference is somethign called node type .this working pc says unknown and broken 1 says broadcast

swansea good place to go boozing

[black mirror]

ok main difference is somethign called node type .this working pc says unknown and broken 1 says broadcast

swansea good place to go boozing
are your 2 pcs networked together to share the internet

[tweenage]

no , this 1 is supposed to be going into the kids room , new 1 in the lounge , not connected at all

[tweenage]

getting this message now c:\windows\system32\shdolc.dll/dnserror.htm

[gimpy530]

You wouldn't happen to be using AOL would you? or have in the past?

http://support.microsoft.com/?kbid=165474

[tweenage]

nope never used aol

[black mirror]

getting this message now c:\windows\system32\shdolc.dll/dnserror.htm


Please read this (http://www.cybertechhelp.com/forums/showthread.php?t=86677)and post a hijack log in cybersafety.. just to eliminate spyware or a virus

[tweenage]

ok . will have to waste another 2 discs , to transfer the hijack prog from this pcf to the other 1 and then to transfer it back again..

[black mirror]

ok . will have to waste another 2 discs , to transfer the hijack prog from this pcf to the other 1 and then to transfer it back again..


I wouldnt call it a waste if you can fix your problem.....:D

It is possibly a virus but without that scan and an expert to look over it we will not know for sure

[oracle128]

How is the modem connected to your PC? USB? Cat5 (network cable)?
Have you installed the drivers for the modem, if any?
Have you installed any connection software Tiscali requires?
When you tried pinging, where did you ping?
Has the internet connection ever worked on this machine?
Do any other internet-enabled applications work? (eg. email, instant messaging, software updates, etc)

Try each of the following, testing your connection each time:
Clear IE's cache (http://www.microsoft.com/windows/ie/ie6/using/howto/customizing/clearcache.mspx#ENB)
Winsock Fix (http://www.kellys-korner-xp.com/regs_edits/WinsockxpFix.exe)
Reinstall IE (http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378)

[tweenage]

ok posted the log thing

usb connection
drivers installed
pingd the number that showed up
used to work fine

[tweenage]

ok back online, but have pop ups everywhere, including something called trojan.linkoptimizer that wont go away or delete? says access is denied in a place called c:\windows\lpt4.dvk . just getting updates but keeps crashing so its kinda difficult [windows updates]

[black mirror]

Due to forum rules i am not allowed to give you any spyware removal advice.. that is left to the cybersafety team.

I believe Stoneangel is helping you and as soon as he is able to he will respond to your cybersafety thread. When your log is clear and im sure after he has finished your problems will be solved anyway...
Any other problems not relating to viruses and spyware can be put here..Good luck