Not Responding Problems

[horrorfan_1986]

My friend is currently having some internet problems. Since her browser keeps freezing, here's what her problem is:



For the past 5 days or so, my Internet has been locking up. I use Firefox, but tried it in Internet Explorer and again, same thing.

More specifically, this is what happens:

I go online, go to any page, such as my college's web site, and browse. Then suddenly it'll freeze and say "Not responding" at the top of the page. I wait for about 20 seconds and it will resume as usual. A few minutes later, it'll do the exact same thing over again and this goes on until I close the net.

I've tried EVERYTHING I can think of...virus scanned using 6 differentprograms, I've tried different wireless networks, nothing works.

Some details...I use Windows XP, I am on a laptop (ASUS A3H, just bought it in May) using wireless (been using it for 3 years), and my ISP is Sympatico.

What I use:

Windows XP
Firefox v. 1.5.0.7
ASUS A3H
laptop
Wireless Internet

Any help would be very appreciated.

[horrorfan_1986]

Ok, my friend did an online virius scan and she found Backdoor.Win32.IRCBot.dd



Problem is she doesn't know how to get rid of it. Any idea?

[dammit]

Hi buddy. Download HijackThis from HERE
Choose "open".... It will auto install to C:\Program Files for you, just click on the "Unzip" button.
Open HijackThis.exe. Click the "Scan" button........the Scan button will change to a "Save Log" button.
Save the log and copy / paste the log into your next reply to the Cyber Safety Forum. <<<LINK
Someone will then advise you on what to remove.