OUtlook generates a Dr Watson

[MindTravel]

Hi Helpful Cybertech People,

When I try to get my mail with Outlook, I get a Dr Watson Error:
mapisp32.exe
Exception: access violation (0xc0000005), Address: 0x77f2bd02

System: Windows NT 4.0 Workstation
Outlook 97
Any thoughts or suggestions (other than the obvious, that I need a new OS and Office App ).

Here is the start of the logfile (full file is too long for this space):

Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32
Copyright (C) 1985-1996 Microsoft Corp. All rights reserved.



Application exception occurred:
App: outlook.dbg (pid=217)
When: 10/1/2002 @ 8:46:38.124
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: MINDTRAVEL
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 6 Model 5 Stepping 2
Windows Version: 4.0
Current Build: 1381
Service Pack: 6
Current Type: Uniprocessor Free
Registered Organization: Cosmic Rocket
Registered Owner: Geoffrey I. Maltin

*----> Task List <----*
0 Idle.exe
2 System.exe
20 SMSS.exe
28 CSRSS.exe
34 WINLOGON.exe
40 SERVICES.exe
43 LSASS.exe
68 SPOOLSS.exe
76 Avsynmgr.exe
80 cpd.exe
87 mgasc.exe
93 mgactrl.exe
84 RPCSS.exe
89 PSTORES.exe
113 mstask.exe
127 VSStat.exe
130 vshwin32.exe
141 Avconsol.exe
133 WebScanX.exe
148 Mcshield.exe
132 nddeagnt.exe
175 explorer.exe
182 CPDClnt.exe
178 mgaqdesk.exe
177 mgahook.exe
176 dpps2.exe
104 AlogServ.exe
189 CMGrdian.exe
191 RuLaunch.exe
194 AllerCalc.exe
196 FINDFAST.exe
198 OSA.exe
200 tbnote.exe
217 OUTLOOK.exe
221 MAPISP32.exe
224 WINWORD.exe
253 IEXPLORE.exe
241 DDHELP.exe
267 IEXPLORE.exe
238 VsMain.exe
71 DRWTSN32.exe
262 winhlp32.exe
0 _Total.exe

(30000000 - 30009000) outlook.dbg
(77f60000 - 77fbe000) dll\ntdll.dbg
(6dff0000 - 6e429000) outllib.dbg
(779d0000 - 779d0000)
(78000000 - 78044000)
(77f00000 - 77f5f000) dll\kernel32.dbg
(780a0000 - 780a0000)
(77b20000 - 77bd1000) dll\ole32.dbg
(77e10000 - 77e67000) dll\rpcrt4.dbg
(77dc0000 - 77dff000) dll\advapi32.dbg
(77e70000 - 77ec5000) dll\user32.dbg
(77ed0000 - 77efc000) dll\gdi32.dbg
(6db80000 - 6dc5d000) mapi32.dbg
(77720000 - 77731000) dll\mpr.dbg
(70930000 - 70ad6000) SHELL32.dbg
(70bd0000 - 70c35000)
(71710000 - 71794000) dll\comctl32.dbg
(77d80000 - 77db2000) dll\comdlg32.dbg
(6de30000 - 6de48000) gapi32.dbg
(77a90000 - 77a9b000) dll\version.dbg
(779c0000 - 779c8000) dll\lz32.dbg
(65340000 - 653db000) D:\OA\rwin32\oleaut32.dll
(6e430000 - 6e43f000) outlrpc.dbg
(306c0000 - 30a65000) mso97.dbg
(10000000 - 10000000)
(77fd0000 - 77ffa000) dll\winmm.dbg
(01440000 - 01440000)
(731b0000 - 731ba000) dll\psapi.dbg
(76ac0000 - 76add000) dll\imagehlp.dbg
(01ce0000 - 01ce0000)
(6dcc0000 - 6dd52000) mspst32.dbg
(01f70000 - 01f70000)
(020b0000 - 020b0000)
(11400000 - 11400000)
(021e0000 - 021e0000)
(02200000 - 02200000)
(02330000 - 02330000)
(02470000 - 02470000)
(11d00000 - 11d1a000)
(11200000 - 11200000)
(11a00000 - 11a00000)
(027b0000 - 027fe000)
(02910000 - 02910000)
(776d0000 - 776d8000) dll\wsock32.dbg
(776b0000 - 776c4000) dll\ws2_32.dbg
(776a0000 - 776a7000) dll\ws2help.dbg
(77670000 - 77687000) dll\mswsock.dbg
(02a50000 - 02a50000)
(11700000 - 11700000)
(11900000 - 11900000)
(02d60000 - 02d60000)
(13000000 - 13000000)
(50760000 - 50772000) commtb32.dll
(6c730000 - 6c7c2000) EMSUIX32.dbg
(48000000 - 4806c000) dll\riched20.dbg
(777f0000 - 777fc000) dll\ntlanman.dbg
(77890000 - 778a5000) dll\netui0.dbg
(77850000 - 7788a000) dll\netui1.dbg
(04100000 - 04141000) dll\netapi32.dbg
(77840000 - 77849000) dll\NetRap.dbg
(777e0000 - 777ed000) dll\samlib.dbg
(77950000 - 77979000) dll\wldap32.dbg
(6da10000 - 6da4b000) riched32.dbg
(11c00000 - 11c00000)
(042f0000 - 042f0000)
(71300000 - 71306000) dll\msidle.dbg
(6e4e0000 - 6e503000) minet32.dbg
(30ad0000 - 30ad0000)
(703d0000 - 703eb000)
(77bf0000 - 77bf7000) dll\rpcltc1.dbg

State Dump for Thread Id 0xd8

eax=00024022 ebx=00000000 ecx=00000200 edx=00000000 esi=00000000 edi=00000000
eip=77e72d04 esp=0012fee8 ebp=0012ff18 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: WaitMessage
77e72cf9 b80e120000 mov eax,0x120e
77e72cfe 8d542404 lea edx,[esp+0x4] ss:01cae8ef=????????
77e72d02 cd2e int 2e
77e72d04 c3 ret
77e72d05 55 push ebp
77e72d06 8bec mov ebp,esp
77e72d08 83ec20 sub esp,0x20
77e72d0b 53 push ebx
77e72d0c 56 push esi
77e72d0d 57 push edi
77e72d0e 8b5d0c mov ebx,[ebp+0xc] ss:01cae91e=????????
77e72d11 8b4b0c mov ecx,[ebx+0xc] ds:01b7ea06=????????
77e72d14 8b4308 mov eax,[ebx+0x8] ds:01b7ea06=????????
77e72d17 8bd1 mov edx,ecx
77e72d19 8bf8 mov edi,eax

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012ff18 300017e7 00000000 00000000 00000000 000a2fa0 user32!WaitMessage
0012ffc0 77f1bbb5 000a2fa0 0093d098 7ffdf000 7ffdf000 outlook!<nosymbols>
0012fff0 00000000 300010a2 00000000 000000b0 00000100 kernel32!GetProcessPriorityBoost
00000000 00000000 00000000 00000000 00000000 00000000 outlook!<nosymbols>