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Sir Yuck
October 12th, 2006, 07:35 PM
I have a freind and their winME computer will go black sundenly and display this:


STOP:0X00000000A (0X0000000,
0X000000002,0X00000000,0X80438119
_______________________________________________
IRGL_NOT_LESS_OR_EQUAL
_______________________________________________
XXXAddress 80438119 base at 80400000,
Date Stamp 3ad7ad60 - ntoskrnl.exe
_______________________________________________
Begining dump of physical memory



She then says she shuts it down.
Plz help!!!!!!!!!!!

:confused:
Murf
October 13th, 2006, 03:27 AM
Welcome to CTH

Here is a step-by-step troubleshooter. If this does not help let us know.

http://support.microsoft.com/kb/311564
Sir Yuck
October 20th, 2006, 06:59 PM
Welcome to CTH

Here is a step-by-step troubleshooter. If this does not help let us know.

http://support.microsoft.com/kb/311564

that one says 4 if your upgrading from 2000 to xp. but she says its just normal use of the computer when it happens?