My Computer is getting OE errors,freezes up and no sound

spunkie1 · #1 October 24th, 2006, 10:43 PM

i have a refurbished compaq desk pro which i bought from a computer store.the specs are:genuine intel,intel(r)family,6 model,5 processor,128 mb ram,microsoft windows me4.90.3000,file system 32 bit,virtual memory 32 bit....my windows system is corrupt and am coming up with all types of oe errors and fatal exception errors.these keep shutting down my computer.the company that i bought this at gave me a backup disk but will not help me to fix the problems.they said to reinstall windows me.i have no experience in doing this and need to just know what it entails and how to reinstall it.can anyone out there help me out on this?i would apreciate it very much.thank you all.
ps. i have no idea what these specs mean either.

**Murf** · #2 October 25th, 2006, 12:51 AM

Welcome to CTH

Was there not a warranty on the computer from z store?

TAKE IT BACK..

If that is not an option. Then before installing ME again, try this:

Start/Programs/Accessories/System Tools/System Restore

Select “Restore my computer to earlier time” and click next

This step to choose a restore point in the process presents the user with a calendar interface to help select the desired restore point. Days in which restore points were created are presented in bold. Select Date and hit next.

Click “OK” and then hit “NEXT”

The progress indicator completes and the computer is restarted with the new configuration. There is no cancel button to interrupt the process at this stage. If the computer loses power or is restarted, the restore will be reverted when Windows starts next – that is, the system will be set back to the state from just before the restore attempt was made.

spunkie1 · #3 October 27th, 2006, 02:55 PM

i tried to restore thw me program but the windows still comming up with oe errors. i have the backup disk and from my understanding i can just put it in and do an auto-run on it.will i lose any of the programs that are installed on my computer...such as outlook expresss,internet express,my anti virus protection ect.ect.ect??

spunkie1 · #4 October 28th, 2006, 02:53 PM

my refurbished compaq computer keeps getting errors in windows and sometimes freezes up on me.i have windows me and tried to use the restore option but it did not work. i think i have to reinstall windows and need to know how to do it. also will i lose all my programs when i reinstall? will i also have to install things like internet explorer and/or outlook express? the backup disk can run an auto install but i have never done this before and i dont want to make my computer worse than it is. can someone please help me with this. i am self taught by trial and error and do not want to make any errors.thank you

spunkie1 · #5 October 29th, 2006, 12:03 AM

i have new speakers on a refurbished compaq computer. i just restored my windows me and now the only sounds that come from speakers are for the windows startup and for media player...i have no sounds when playing any games online...i do not know how to adjust or configure my audio to the way it should be...if any one out there knows anything about sound issues can u please point me in the right direction? i know where to go to do this,i think,but i dont know how to configure or fix the settings. any help will be greatly apreciated.thx

**Murf** · #6 October 29th, 2006, 02:51 AM

Sorry no one has been around to help. Glad the restore went OK. Since your sound is working then it must be just a configuration problem

START | SETTINGS | CONTROL PANEL

Double click on Double-click the Sounds and Multimedia icon

In the Sounds and Multimedia Properties dialog box, select the appropriate tab:

To assign sounds to events, choose sound schemes, choose sound volume, and choose show volume control in the taskbar, select the Sounds tab.
To select and configure audio devices on your computer, select the Audio tab.
To specify the preferred voice playback and voice capture devices, select the Voice tab.
To choose multimedia devices, select the Devices tab.

Make sure your sound card is listed in the Audio preferred device under Playback

spunkie1 · #7 October 29th, 2006, 02:27 PM

i went into my sounds and media and everything seems to be adjusted properly but i only get the sounds of the windows startup and such. my device is listed as enabled and everything is enabled the way it should be but i still dont get any game sounds when playing simple games online. i have no idea what could be wrong because my speakers are working for music and everything else. please advise me on course of action. thank you to anyone who can help.

**Tweaker** · #8 October 29th, 2006, 02:47 PM

What on-line gaming service are you using?

Somethings to check:

Click with the right mouse button on the speaker icon in the system tray and a pop-up menu will appear.

Click Open Volume Controls to open the Volume Control window.

If any Mute options are checked, uncheck them.

Check the volume levels.

Might be another program running on your system trying to use the sound card.

Last but no least, make sure you have the latest drivers for your sound card. Might or might no be a factor here.

spunkie1 · #9 October 29th, 2006, 04:18 PM

i do not get any sound playing any games online,even the simplest ones in pogo.i do get music played and windows sounds. with your help i have narrowed the problem down to another program must be using my sound card. how do i find out which program is using it and how do i stop it? i have checked everything else such as device is listed and enabled,volume controls and configurations. i am considering on doing a "clean boot?" using my backup disc...wil i lose any other programs besides windows media and such? will i have to redownload my anti-virus and internet explorer-outlok express? i have never used a back-up disc and i dont even know if i put the disc in before i boot up or after i boot up the computer? i am getting oe errors for windows.will using this backup disc solve those errors and stop my computer from freezing up because of these errors? will doing this get my sound back?any help will be apreciated because i just bought this used refurbed

computer and the computer shop will not give me any tech support and neither does microsoft

**Tweaker** · #10 October 29th, 2006, 05:23 PM

Please keep to your specific thread on this issue, it will avoid confusion.

I'm going to merge this post with your original thread.

**Tweaker** · #11 October 29th, 2006, 05:36 PM

When you system starts up you may have programs installed that automatically load. There are icons in the system tray (the area next to the clock on the taskbar) when the software is enabled. Locate the software icons in the system tray.

Click the software icon with the right mouse button and a pop-up menu should appear. In the pop-up menu, there should be an option to turn off this software. Examples of options include Disable, Exit, Close, and Quit.

Do you know what programs auto load?

You can also try just pressing the CTRL, ALT, and DELETE keys all at once to open the Windows Security window. Click the Task Manager button.

On the Applications tab, you will see a list of programs that are currently running on your system. To turn off a program, click on it once to highlight it, and then click End Task. You may receive another message stating the system is busy. When this message appears, click End Task again.

*Only do this for programs that you don't need running.

Check here for reinstalling Windows, though I would wait and see if you can get this fixed before doing anything drastic.

**Tweaker** · #12 October 29th, 2006, 05:40 PM

Quote:

Originally Posted by lostnlonli1

i tried to restore thw me program but the windows still comming up with oe errors. i have the backup disk and from my understanding i can just put it in and do an auto-run on it.will i lose any of the programs that are installed on my computer...such as outlook expresss,internet express,my anti virus protection ect.ect.ect??

Yes, you will have to back up what you want to keep before reinstalling Windows again. Unless you reinstall it over itself, though that might cause more problems than you already have.

spunkie1 · #13 October 29th, 2006, 07:53 PM

im sorry...didnt realize that i was private messaging you. i am new to this site and do not fully understand the posting options. will try not to make the same mistake.again am very sorry
diane

**Tweaker** · #14 October 29th, 2006, 09:02 PM

Quote:

Originally Posted by lostnlonli1

im sorry...didnt realize that i was private messaging you. i am new to this site and do not fully understand the posting options. will try not to make the same mistake.again am very sorry
diane

No Diane, you were not private messaging me, you were posting your issues in a new thread each time. I just combined all of them to your original thread you started about your issues. No big deal.

black mirror · #15 October 29th, 2006, 09:15 PM

I hope you dont mind me popping in here

Hello Diane.. please dont worry. Forum posting takes a while to get used to. We were all newcomers once..

CTH has some very good and experienced mods and members who can sort any problem out.( usually)
There are a few female members Myself Purest Light Annmarie who is a moderator. Photolady( who knows a thing or two in the hardware department) and many more i cant list here

Please dont be put off by making a mistake.. we have all been there and done that
The most important point is not to be afraid of asking questuions. If you get a reply that is a bit too technical just say so...

Welcome again its nice to meet you