Ie 7

[BigMagicHamster]

Ever since downloading IE version 7, I get the following error appearing at start up:

'The procedure entry point GetProcessImagefileNameW could not be located in the dynamic link library PSAPI.DLL'

Not really causing me any problems, just more of a nuisance. Any ideas?

Cheers

[Colmaca]

Try this and I can see where the PSAPI.DLL is then can advise on what to try.

1)click start run type in "cmd" enter,without the ",s
2)in the box copy and paste the below quote into it,and post the results from notpad when it comes up.
dir /s /a "c:\*PSAPI.DLL*.*" > c:\find.txt & start notepad c:\find.txt

[BigMagicHamster]

Colmaca,

thanks for the reponse, here is what came up:

Volume in drive C has no label.
Volume Serial Number is FC14-79F4

Directory of c:\Program Files\Motive\Common

09/01/2002 14:43 18,192 psapi.dll
1 File(s) 18,192 bytes

Directory of c:\Program Files\ntl\broadband medic\bin

30/09/2003 06:27 18,192 psapi.dll
1 File(s) 18,192 bytes

Directory of c:\Program Files\ntl\broadband medic\de\classic\bin

09/01/2002 14:43 18,192 psapi.dll
1 File(s) 18,192 bytes

Directory of c:\Program Files\ntl\broadband medic\SmartBridge

09/01/2002 14:43 18,192 psapi.dll
1 File(s) 18,192 bytes

Directory of c:\WINDOWS\system32

04/08/2004 12:00 74,240 dhcpsapi.dll
04/08/2004 12:00 23,040 psapi.dll
2 File(s) 97,280 bytes

Directory of c:\WINDOWS\system32\dllcache

04/08/2004 12:00 74,240 dhcpsapi.dll
04/08/2004 12:00 23,040 psapi.dll
2 File(s) 97,280 bytes

Total Files Listed:
8 File(s) 267,328 bytes
0 Dir(s) 62,897,061,888 bytes free

Hope it makes some sense.

[Miz]

See if the information on this page (http://www.hanselman.com/blog/TheProcedureEntryPointGetProcessImageFileNameWCoul dNotBeLocatedInTheDynamicLinkLibraryPSAPIDLLAfterI E7.aspx) helps.

[Colmaca]

Some say that there no need to rename them all so try just rename the ones in program files first.

You will find them here, rename the psapi.dll in these folders.
rename them to something like psapiold.dll reboot and see if you get any errors now.


c:\Program Files\Motive\Common
c:\Program Files\ntl\broadband medic\bin
c:\Program Files\ntl\broadband medic\de\classic\bin
c:\Program Files\ntl\broadband medic\SmartBridge

[BigMagicHamster]

Excellent, the fix worked!

Error did not appear at start up.

Thanks for your time Colmaca.
:D

[Colmaca]

no problems glad I could help.;)