cannot find server

[foxylt]

I recently installed Norton Systems Work 2003 and after turning my pc off the next day I could not connect to the internet. It said there was a firewall, so I uninstalled Norton and all the programs with it but that did not work. It still said there was a firewall. I check in the control panel for add/remove programs and it was not there so I then did a searh and of course there it was. I then deleted that and it still doesn't work. What am I doing wrong? I am new at this so if someone can help make it simple and in elementary terms.:rolleyes:

[AnnMarie]

Hi foxylt - welcome to CTH. I am not quite sure what you mean when you say that you ran a search and there it was. What did you find and what did you delete?

It might be a good idea if we had a look at your startups. Go here (http://www.spywareinfo.com/files/startuplist.zip) and download and run Startup List. It will generate a log file. Copy the log and paste it back into this thread

[foxylt]

When I search files or folders there was Norton and Mcafee folders on my drive but I know I uninstalled them. I had to reinstall Norton then activate the firewall again and then allow settings to enable everything. What I don't understand is why if I uninstalled Norton and Mcafee which were both trail purchases why did the firewall remain. Am I confusing you because it is confusing to me.:confused:

[AnnMarie]

Hi foxylt - both programs are notorious for leaving leftover files and registry entries behind. It might be a good idea to give your PC a bit of a cleanup. I can recommend jv16 Power Tools with Installer (http://www.vtoy.fi/jv16/shtml/jv16powertools.shtml). I have posted the instructions for use below if you decide to try it.

Install then restart your computer. Shut down everything in systray that will close and make sure that your browser is closed and you are off the net.

When you open the program, click on Registry Tool. It will give you a complete listing of the programs on your computer. Search that list VERY carefully and make sure that you put a checkmark in front of the ones that you KNOW that you dont have anymore (previously uninstalled) then click "Remove". On the same screen, click "Tools" then "Registry Cleaner". Make sure that there are checkmarks in "I want to manually verify deleted entries" and "Dont pop up the registry cleaner after scan". Make sure that the other options in this section are NOT checked. Where it says "Update The Screen While Scanning", choose the option that best suits you. Click "Continue", and make sure that all the options in the next screen are checked and then click "Continue" again and let it find everything that its going to. Click "Select", then “Special Select” and click "All items that are safe to remove"" and then "Remove". Close that screen

While you are there, you might as well clean up your drive. Click on "File Tools". Go to Preferences and make sure that you select "Create a backup" Now choose your Source (drive) and select "Find Only Broken Shortcuts". Let it find them, "Select", "All" and "Remove" (at the bottom). Click on Find Broken ShortCuts again to unselect it and then do the same thing for "Temp Files" (dont use the other selections unless you really know what you are doing).

Post back and let us know if this helped.

[foxylt]

I will try that. Thanks for your help will let you know what happens tomorrow.;)

[AnnMarie]

You are very welcome. Cya tomorrow :D

[foxylt]

Thanks for the help everything is working fine now.:-S

[AnnMarie]

Thats great news foxylt. Thanks for posting back and letting us know :D