NAV Auto-protect....

[Jon]

Hello, just yesterday I was browsing the internet on my computer just fine. However, when I was browsing, I got some blue screen error but I hit a key to quickly to see it. Windows then froze so I rebooted it.

Now everytime I other time I reboot I get an error saying:
--
NAV Auto-Protect

Unable to determine the location of the configuration files
--

So it never gets to windows and the other times it gives me:

--
Windows didn't load sucessfully last time
--
and it gives choices to boot. Normal, safe-mode, and some other I can't remember.

I'd like to use my computer :D

Thanks in advance.

[cody580]

if you got norton on there run all your utility tools see what you get >cody

[dammit]

http://service2.symantec.com/SUPPORT/nav.nsf/pfdocs/2000092114162106

let me know

[Jon]

That link won't work for me, and when I go into safemode and try to run Norton, I get

--
Unable to locate the Norton antivirus directory. You may to reinstall.
--

[cody580]

Thought you had nortonworks, sorry, try running scandisk
>cody

[Jon]

Will do, this could take a while. :rolleyes:

[cody580]

Dont run afull scan >cody

[Jon]

No dice. Scandisk reports no errors.:(

[cody580]

I dont use norton anti viros ,so i cant go look i would assume it is in your c program files see if it has an installer in there >cody

[Jon]

If so, do what with the installer?

[cody580]

I would trying reinstalling it by the way how long has it been on your machine

[Jon]

I probably had this coming.

It's been there since December 2000. It came with my computer so I can't reinstall it, but I can uninstall it.

[cody580]

that is what i would you can go to AVG and dnload thier free anti virous it dont use as much recorses and it is not intrussave just sets there an does its job >cody

[Jon]

Hey, thanks cody! You said it. I uninstalled it and the computer works!

I will install the AVG program. Thanks a bunch dude.