Win 2k backups

[mikec]

I am using Veritas Backup exec on our Win 2k server. I am getting a message "Access is denied to Remote Agent for Windows NT/2000 - performing standard backup. (You must be a Backup Operator or an Administrator to use the Remote Agent.) System State requires Remote Agent for Windows NT/2000 for backup and restore."
I am logged on as Administrator. I can not find any reference to Remote Agent in my reference book. Does anyone know what is happening and what I need to do?:confused:

[kamal]

Hi mickc,

could you tell me more about the veritas you are trying to use:

1, what is your setup i.e= are you trying back up remotely from another server or machine?

thanks,
kamal

[mikec]

We have 4 servers, one of which has the tape drive and the backup software. The backup selection includes files on all servers. Is this the information you wanted?

[kamal]

HI,

do you have veritas agent key, i mean have you purchased it? as this has the remote agent licence...

regards
kamal

[mikec]

Yes, we purchased at the same time that we purchased the OS. Is this the source of the problem, do you think?

[kamal]

Hi,

It could be possibly the link to the problem you are having, instead of having it activated now, I would suggest its quicker to do a reinstall of veritas again, and do the activation then while you are going through the installation, with the experience i have found that its much quicker to reinstall, sorry but its better way rather than a patch on top, unless someone has a better idea.

please let me know, read the intallation guide, (very tidious) but its worth it, or why not give them a call and they might have other solution. Good luck.

regards,

kamal

[mikec]

I'll do that. Thanks for your help.