DVD-ROM problem

[IronAces]

Hey everybody

This is the second problem i've had so far with windows vista (32-bit Business edition), my DVD-ROM isnt working. The driver is installed however there is an error somewhere along the line, i get an error code 39 when i look at the device. Has anyone else experienced this problem?

The DVD-ROM that i'm using is made by Samsung (Cant remember the exact model name, i'll dig it up) it's pretty new and i went with samsung because i've had good reliability from then, i certainly didnt expect a problem with their hardware.

Please note, my DVD-ROM is displayed in my bios, and i can boot from CD or DVD, so it looks to be a problem with Windows Vista.
note2: model is a Samsung SH-S182D

Thank you in advance!

- Daniel

[Spider]

Start
Run...
type devmgmt.msc click OK

Have you tried right-clicking, Uninstall, and reboot?

[IronAces]

yup, doesnt appear to work, i get the same error afterwards

[Spider]

Some Vista users, with an optical drive recognition problem, have been applying firmware updates
to their drives and getting good results. Not all drives will have firmware but it's worth a check
for yours.

Everest (http://www.cybertechhelp.com/download/file/everest-home-edition) will show you the make and model of the drive. Post that here and someone will put a link
up if there is one.

[IronAces]

thanks, the model that im using use is: CD ROM

(its started appearing as that in vista) however the model is a Samsung SH-S182D

[Spider]

There are 5 firmwares for that drive. Samsung isn't clear on the dates (all have same date) of the
firmwares as to which is the newest. Normally the largest number (SB04) is the latest. Each
larger version number seems to be 1 Kilobyte bigger than the one before it. It's all very unusual
but here are all 5 of them.

20060609084601796_SH-S182D_SB00.zip (http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=SS&CttFileID=1037700&CDCttType=FM&ModelType=N&ModelName=SH-S182D&VPath=FM/200606/20060609084601796_SH-S182D_SB00.zip)
Size : 848 KBytes Updated : 2006-10-23

20060617122624046_SH-S182D_SB01.zip (http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=SS&CttFileID=1049812&CDCttType=FM&ModelType=N&ModelName=SH-S182D&VPath=FM/200606/20060617122624046_SH-S182D_SB01.zip)
Size : 849 KBytes Updated : 2006-10-23

20060721100602578_SH-S182D_SB02.zip (http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=SS&CttFileID=1085876&CDCttType=FM&ModelType=N&ModelName=SH-S182D&VPath=FM/200607/20060721100602578_SH-S182D_SB02.zip)
Size : 850 KBytes Updated : 2006-10-23

20061023091059421_SH-S182D_SB03.zip (http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=SS&CttFileID=1199253&CDCttType=FM&ModelType=N&ModelName=SH-S182D&VPath=FM/200610/20061023091059421_SH-S182D_SB03.zip)
Size : 851 KBytes Updated : 2006-10-23

20061023091059421_SH-S182D_SB04.zip (http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=SS&CttFileID=1199254&CDCttType=FM&ModelType=N&ModelName=SH-S182D&VPath=FM/200610/20061023091059421_SH-S182D_SB04.zip)
Size : 851 KBytes Updated : 2006-10-23

Now none of those are label at Samsung as Vista firmware, they are all labeled as Win 98SE/ME/2000/XP (http://www.samsung.com/support/productsupport/download/Model_Select.aspx?type=DVD-Writer&typecode=60&subtype=DVD-Writer+(Half-Height)&cmssubtypecode=6001&model=SH-S182D&filetype=FM&language=)
but I wouldn't worry about applying them.

[IronAces]

thanks, ill reply with how it goes.

[IronAces]

hmm, i was unable to update the firmware because my computer is recognising the dvdrom name as 'CD-ROM'

[Spider]

hmm, i was unable to update the firmware because my computer is recognising the dvdrom name as 'CD-ROM'
Stick any DVD in the drive (if the tray works) and try it again.

[IronAces]

no joy :( i appreciate all the help though, thank you

[Murf]

Check your controllers is DMA enabled? Device manager right click on the controller that the DVD is hooked up to..

[IronAces]

hmm, i couldnt find where to look, is it different for vista compared to other OS'?

[Spider]

In Device Manager (devmgmt.msc in Run...) it should be under IDE ATA/ATAPI controllers

[IronAces]

Could you tell me which one i should be looking for?

http://img146.imageshack.us/my.php?image=screnshotva5.jpg

[Spider]

First one in the list ATA Channel 0
right-click
Properties
Advanced Settings(tab)
Enable DMA checkbox

[IronAces]

i just get this:

http://img352.imageshack.us/img352/7354/untitledja2.jpg

[Spider]

Do the other ones till you see the DMA Enable box on one of the Advanced tabs. It's most likely already
checked but you do want to verify.

[Murf]

It should of been under Device Properties Box

(checked) DMA Enabled

[IronAces]

DMA enabled checkbox is ticked

[IronAces]

just bumping, as i have not resolved the issue, and this forum is abit more active now

[30111987]

check this link out as it appears to solve the exact problem you are having: http://mboffin.com/post.aspx?id=2144

[IronAces]

honestly, may i have your kids?

i love you man! :D

i removed the lowerfilter (wasnt an upperfilter) and rebooted, didnt work so i check registry again and there was an upperfilter, removed than, then it worked after reboot!

cheers!

[30111987]

Thanks for posting back!

I just saw your thread, typed the error code into Google and there was a thread on another forum with a link to that page :)

[zipulrich]

I wouldn't have thought of it, but that's the solution I found years ago when EZ CD Creator (now Roxio's Media Creator) made my drives disappear. Interesting that Vista can do the same. :)

[Spider]

Good work 30111987 :thumbsup: