16 bit subsystem error

[kjoymurphy]

Hello,

I have a friend who upgraded her computer from Windows 98 to Windows 2000, she chose FAT rather than NTFS for file system. When she runs one of her programs called ChiroOffice she receives the following error:

"16 bit subsystem application has attempted to directly access the hard disk which can not be supported."

She selects ignore button and the program comes up and everything appears to be working fine.

Does anyone know why she is getting this error? Is there a way to fix? I have reinstalled the ChiroOffice and that has not worked.

Any help would be greatly appreciated.
Thanks!

[smurfy]

I would say quite simply she needs to update here ChiroOffice version to a 32bit version, but if her old version still works without actually crashing windows, I wouldn't bother.

[kjoymurphy]

Do you think converting from FAT to NTFS in Windows 2000 would work?

We called tech support for the Chiro Office but they are telling us to reinstall Window 2000. I really didn't think this would make a difference. Do you?

Thanks for the input.