Sound Card Problem! Help.

[Reckless]

i got an in build sound card..from avance logic ac'97...

i got it installed and under the device manager it doesnt detect any problems and it states its working just fine..

but under c.panel >multimedia i cant seem to see and select the device for playback of any sound..

under the properties of Multimedia > Devices tab > Audio Devices > audio for avance AC'97 audio ....i check the status and it says this "Status:Driver is enabled but inactive due to an unknown problem"

im definately sure its the correct driver as the same drivers worked for another hard disk of mine..but i cant get it to work on this one..

i've tried removing all the drivers and then installing the drivers n restartin it to let it be auto detected but it doest work as well..

pls advice..
thanxs..

[cody580]

did you have the same OS on the other drive,have you lookwd for the latest drivers on the web site,have you tried windows drivers under add new hardware
>cody

[Reckless]

no..on the other hard disk its a Windows ME...im on a Windows 98SE..

and yea i d/led the latest drivers from the website and i even tried the old drivers in the CD they provided...doesnt seem to work..it keeps saying no problems detected..working fine under system properties..
but i cant select it for playback in multimedia

weird aint it..

[crashNburn11]

Try the this link (http://www.computing.net/windowsme/wwwboard/forum/32526.html) . Try looking at the responses, hope it helps.

[Reckless]

thanxs for the link..
sharing a very similar problem with the link u provided..
but read the followup reply's and it doesnt fix the problem..:(

[crashNburn11]

Well I did find this link too, about editing your sys.ini file. I'll post it so you can check it out anyway. Here (http://www.hitsquad.com/smm/programs/CrystalAudioEngine/wwwboard/messages/573.html)

[cody580]

Maby you have looked at these pages the first one shows drivers for different MB
the second one shows some text and dnloads at the bottom of the page i sure feel like you have a driver issue could be wrong
>cody

http://www.realtek.com.tw/search/search.aspx?search=AC%2797

http://www.helpdrivers.com/ingles/listado/panel.asp?marca=Avance%20Logic&perif=sonidos

[Reckless]

CrashNburn11 - added those lines to my system.ini but it didnt work..tried this a few days ago after i read it on another forum..some say it works some say it doenst..out of the posts i've read no one seems to be able to fix the prob..:(

Cody - i definately have the right drivers cuz i still have the installation disc that came with the sound card and it supports both win 98 n win me and on my other hard disk (winME) the sound card works well with the old drivers...been to the 2nd link before..its a pay site to d/l the drivers :no:

thanks for ur help..
will appreciate any other kinda advice or help on this..

[VirtualMe]

What mother board do you have?

Do I understand correctlly, you have onboard sound?

[Reckless]

yea its an onboard sound card..
not quite sure of what my motherboard is..here's the website of my pc's manufacturer..

http://www.datamini.com.sg/desktops.html

[tb525]

Reckless, Look at the top of this page and click the Downloads link. Download and run AIDA32. Post back what it lists for your motherboard make and model.

[Reckless]

Under Motherboard - Motherboard :
---------------
motherboard ID - 08/0602001-8IDML-6A69VG0BC-00
Name - Gigabyte GA-8iDML/*IDML-C(H)
Manufacturer - Gigabye Technology Co.Ltd
url - www.giga-byte.com/products/products.htm

Under Motherboard - Chipset :
---------------
AC'97 Audio controller type - intel82801BA(M) ICH2X/M
Codec NAme - avance logic ALC200(P)
codec id - 414C4710h
Urls -
http://www.intel.com/products/browse/chipsets.htm
http://support.intel.com/support/chipsets/index.htm


---------
here's what i got...i'll be surfin those site's and see if i can find anything..

[tb525]

Click the Gigabyte link and then click 'Support' and choose motherboard drivers. GA-8iDML-C

[Reckless]

i downloaded both the chipset and the audio drivers from that link as u told me so...

then i removed the audio drivers from device manager and reinstalled everthing..

still same problem..

under device manager everything's okay..no errors..
but under multimedia the playback's greyed out..and the status says its inactive due to an unknown problem..:(

[tb525]

Try going into Add/Remove Programs > Windows Setup and remove Multimedia and reboot. Then return and re-install it.

**Make sure you have your Win98 CD.

[Reckless]

just tried removing multimedia..reboot..reinstalling..
STILL doesnt work! :confused:
still same problems as before..greyed out playback devices in multimedia and inactive due to unknown problem

sigh~:no:

[tb525]

Click Start > Run > type dxdiag and click OK.

Is direct X listing any problems?

[Reckless]

nope...no problems found in all of the directx tabs..

[Reckless]

BTW - when i put a audio cd in my cd drive it can play music..

guess this info could be helpful..ehhe

[tb525]

This is odd...You may want to install Windows on top of itself. Just be sure to tell it to keep the current settings when it detects that windows is already installed.

[Reckless]

reinstall windows? :(

kinda risky..as i onced screwed up everything and lost all my files..
dont wanna take the risk..losing my files will cost me more than a new sound card...so guess i gotta go shopping soon :(

well neway..thanxs to everyone for all ur help..
guess this is a unsolvable prob..:rolleyes:

thanxs again-

[Stonewall]

I sure wish you guys could've solved this one. Tonight my computer developed the exact same problem. I have a Biostar M7MIA mobo with a SoundBlaster Live Value card. Sound quit working and I'm getting the exact same error message: "Driver is enabled but inactive due to an unknown problem"

I've uninstalled an reinstall the drivers from the original CD

I've removed the sound properties from the device manager and let the computer reinstall.

I've completely removed the sound card from the computer and reinstalled.

I don' know what else to do except to buy a new sound card. I really didn't understand all that about inserting lines in the system.ini thing, though. It does look like there may be some lines missing based on what I've read here. My current system.ini (the drivers and MCI portion) looks like this:

[drivers32]
msacm.l3acm=C:\WINDOWS\SYSTEM\L3CODECA.ACM

[MCI]
MPEGVideo=mciqtz.drv
MPEGVideo2=mciqtz.drv

should there be more???

[Reckless]

try add this line to ur [Boot] part of ur system.ini

drivers=mmsystem.dll

...the advice i had on other forums is to add this line as it helped some ppl with the same problem...it was a fix for some ppl...but for some, like myself, it didnt do any good..
g'd luck!

[tb525]

Try this, Boot into safe mode and then open the device manager. If there are any duplicate entries, remove them and reboot.

[Reckless]

TB525!! YOUR A GENIOUS!!!
THANK YOU!!!

gawd i love u..haha...solved me thru 3 crisis..hehe
thanxs so so much..i went into safe mode..and there were alot of codec junk and i deleted everything and restarted...the sound card got detected and it worked...

Thanks Again!!

[Stonewall]

Woo Hoo !! Thanks for the suggestion, Reckless. Fixed me right up. I tried tb525's suggestion first, but only one sound device listed in the device mangler. Then added the drivers= line to my system.ini file and works perfectly.