the operating system is not presently configured to run this application

[lera]

Hi everybody.

After recent Office 2003 and Windows 2003 Server update my office stopped working. Error message saying :

the operating system is not presently configured to run this application.

Is there way to fix it w/o reinstalling Office?

Ciao

lera ;)

[jayfox]

This can occur when your shortcuts are broken for some strange reason.
Go directly to the executable file and double_click it.

[jayfox]

Goto to the 'Run' command and type 'cmd'. At prompt, type 'sfc /scannow'

Also if you have the Office CD, try to run a repair.

[jayfox]

If repair doesn't work, maybe there's a problem with the installation conflicting with files and registry settings from old MS Office installations. Simply reinstalling does not resolve this.

Solution:

1) Go to Add/Remove Programs and remove everything associated with MS Office. Reboot.

2) Do a search online for MS Office 2000/2003 Resource Kits and download them. They are available on microsoft's website if you can ever find them. Probably just easier Google it.

3) Run the 2003 Resource Kit first. Use the Removal Wizard. Tell it to delete ALL PREVIOUS VERSIONS of MS Office. It will delete a list of files.

4) Now run the Office 2000 Resource Kit Removal Wizard and tell it to do the same.

5) Next you need to manually delete the files that are still left behind. Delete these folders -

C:\Program Files\Microsoft Office
C:\Program Files\Common Files\Microsoft Shared\OFFICE11 (or "OFFICE")
C:\Documents and Settings\All Users\Application Data\Microsoft\OFFICE


After this, you should be able to reinstall correctly.

[lera]

Hey :)

Well the shortcuts still don't work. Repair didn't help either. Working on unistallation.

thx :)