Dll Issue

[FZWG]

Appreciate some assistance.

Trying to help someone running W98SE, and that every time the IncrediMail program is closed, a prompt appears with: "This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." However, the program has no tech support except for some FAQs, which do not address this type of issue.

The Detail on the error message is the following:

INCREDIMAIL caused an invalid page fault in
module INCREDINOTIFY.DLL at 01bf:028bb34d.
Registers:
EAX=00000000 CS=01bf EIP=028bb34d EFLGS=00010287
EBX=028bb330 SS=01c7 ESP=0074f4f0 EBP=0074f578
ECX=00883b20 DS=01c7 ESI=00883b20 FS=0f37
EDX=0074f500 ES=01c7 EDI=00883b20 GS=0000
Bytes at CS:EIP:
8b 08 ff 11 8b 86 18 01 00 00 8b ce 50 6a 00 6a
Stack dump:
00000000 028c2768 0074f500 00000000 00000000 5f401fb5 00883b20 00883b20 00620160 5f40717d 00883944 00000000 008838a0 00883940 00883940 0074f5ec

Tried uninstalling and reinstalling the program from CP>Add/Remove Programs several times, and it is like doing nothing. The error continues.

Any ideas on how to solve this?

Thanks for the help.

[eagle]

not sure if this can help but worth a try,,,, http://www.aumha.org/kberrmsg.php I also have another site will post it when I can locate it.

[eagle]

Here is that other site that I was talking about hope it helps http://support.microsoft.com/default...sg/dllhelp.asp

[FZWG]

Thanks for the link.

However, could not find anything addressing Incredinotify.dll there.

Got rid of the issue by uninstalling IncrediMail, deleting all its entries from the Registry and from Windows, and installing IncrediMail anew. So far, so good. No problems.