Network Connection Problem, This is a first for me

kurt Kaufman · #1 April 16th, 2007, 02:31 AM

Hi Folks,

I am new to this forum but I have had such great luck in the past whit the hard problems I have come against.

I Volenteer my time time repairing computers and have had good luck. This machine that I am working on has me pulling my hair out:

Dell Dimension 3000
P-4
2.79 GHz with 256 of PC 3200 DDR400 CL3 Ram.

I loaded a new O.S. XP PRO same as always. The problem is I cant get the Network card to work no matter what I do. The NIC is built in and replaced the drivers Ect, Tried a new card, Same, Tried a wireless Card, Same. Its like there is a gremlin Blocking it. It does see all of the hardwre !!! Then says "Limited Connectivity" Bla,Bla,Bla.
I have other machines on the bench and swap the Cat 5 cables same problem,Have searched all over for a setting ????
Good news the beer is cold and lots of it

I am sure it is somthing I might have over looked but I could use some Ideas.
Please advise.
Thanks, Kurt

k3nny · #2 April 16th, 2007, 04:25 AM

I had the same thing once.. the limited or no connectivity.

I fixed it by resetting my router.

**degsy** · #3 April 16th, 2007, 12:08 PM

In addition,
are you using DHCP?

Have you tried using a static IP?

kurt Kaufman · #4 April 16th, 2007, 04:04 PM

This IP will reset, Not sure if that is static or not.
Not sure of the DHCP ? educate me?

Kurt

kurt Kaufman · #5 April 16th, 2007, 04:19 PM

This cable connection provided by T.W. Wime Warner/Roadrunner is resindential service and cost affective. Dynamic or Static is that it, I just woke up and the brain is not in gear as of yet.

I have repaired 30+ at least towers/Laptops and never have seen this problem.
Maybe somthing in the Bios was modified, Is that possible.
This machine just does not like any "network hardware" it will install fine and says working/No problems but the same limited or no connection. three other machines on bench all working. Yes I have re set routers/ Switches, swapped cables. all cat5/ Eithernet connections are hot/ working.

I still think it's in a setting someware,

jdc2000 · #6 April 16th, 2007, 04:57 PM

It sounds like the PC is not getting an IP address from the DHCP server. Post the results of the following command (from the ipconfig.txt file):

Code:

ipconfig /all > C:\ipconfig.txt

kurt Kaufman · #7 April 16th, 2007, 05:07 PM

:O ? Sorry, I guess I am still on the Nubie side of the computer game.Can you put that in simple terms for the less skilled like Me.
Thanks. Kurt

kurt Kaufman · #8 April 16th, 2007, 05:20 PM

O.K., tried to type that into the "Run" a black Dos screen pops up then gone justas fast.

tried to search Via C:\ipconfig.txt "Error" Cannot Find File:///C:/ipconfig
Make sure the path or internet address is correct.

kurt Kaufman · #9 April 16th, 2007, 05:45 PM

O.K. doing some reading now.

http://www.microsoft.com/resources/d....mspx?mfr=true

This is putting it together for me.

kurt Kaufman · #10 April 16th, 2007, 06:18 PM

I tried to type all of these commands into the Run command and The black DOS screen pops up the Gone ?

ipconfig

To display the full TCP/IP configuration for all adapters, type:

ipconfig /all

To renew a DHCP-assigned IP address configuration for only the Local Area Connection adapter, type:

ipconfig /renew "Local Area Connection"

To flush the DNS resolver cache when troubleshooting DNS name resolution problems, type:

ipconfig /flushdns

To display the DHCP class ID for all adapters with names that start with Local, type:

ipconfig /showclassid Local*

To set the DHCP class ID for the Local Area Connection adapter to TEST, type:

ipconfig /setclassid "Local Area Connection" TEST

I am Lost, need help again. Kurt

kurt Kaufman · #11 April 16th, 2007, 11:55 PM

O.K., Tried that Plus, anything else I can try ?

Kurt

kurt Kaufman · #12 April 17th, 2007, 02:40 AM

Quote:

Originally Posted by jdc2000

It sounds like the PC is not getting an IP address from the DHCP server. Post the results of the following command (from the ipconfig.txt file):

Code:

ipconfig /all > C:\ipconfig.txt

Connection Specific DNS Suffix: Blank
IP Address: 0.0.0.0
Subnetmask: 0.0.0.0
IP Address Fe80:2132off:feo6:c3o6%4
Default Gateway: Blank

I have been learning all that I can about the DNS, and I knew nothing about the command line. so I am sill learning.
I did the same on a working machine.

IP Address: 192.168.0.102
Subnet mask: 255.255.255.0
Default Gateway: 129.168.0.1

I have tried to reset the DNS, No luck
I tried the IPCONFIG /FLUSH, Nothing ???

**degsy** · #13 April 17th, 2007, 12:14 PM

It doesn't look good.
A working adaptor that cannot find a valid IP will be given an IP in the range of 169....

0.0.0.0 may indicate that the adaptor is dead.

Just a note. If you have set your adaptor/connection to use IP6 then disable it. You will be ok using normal IP settings.

kurt Kaufman · #14 April 17th, 2007, 02:13 PM

Quote:

Originally Posted by degsy

It doesn't look good.
A working adaptor that cannot find a valid IP will be given an IP in the range of 169....

0.0.0.0 may indicate that the adaptor is dead.

Just a note. If you have set your adaptor/connection to use IP6 then disable it. You will be ok using normal IP settings.

I assume when you say Adapter. the NIC, Modem card, Lan card,wireless card are all the same.

When I try a new device it becomes the next device in order, 5,6,7,8.
How do I clear this back to 0 or default

?
Thanks for your time.
Kurt

jdc2000 · #15 April 18th, 2007, 07:25 PM

You may be able to reset the network adapter connection number by removing all instances of it. It is not a requirement to get a working connection though. You may also want to check the disabled devices in Device Manager and remove those network adapters (if any) also.

However, it is also possible that the built-in network adapter has failed. You could try adding a PCI network card to the computer.