PDA

View Full Version : Error message


Hybridtheory1975
April 29th, 2007, 06:44 PM
Hi

Ever since I've formatted my pc I've been getting the following error. When I open Internet Explorer or Windows Mail I get a warning window. Window is titled Windows- No Disk. The message reads Exception Processing Message
0x0000013 Parameters 0x7623023C 0x84D49E2C 0x7623023C 0x76232023C. Then I have the options Cancel Try Again Continue On selectioning any of these options, the application opens as normal. Any ideas? Any advice is much appreciated.

Thx

AnnMarie
April 30th, 2007, 04:06 AM
Hi Barry, it might help if we can see what is running on your computer. Go here (http://www.silentrunners.org/) and download Silent Runners.vbs to a new folder on your Desktop (Clicking the the download link works if you use IE. If you use FireFox, rightclick on the link and choose "Save Link As") and run it. It generates a log too. It takes a minute or two and it will notify you with a popup when your log is ready (make sure you wait for the popups please) Please post the information back in this thread too (you may need to make a couple of posts). If your antivirus program queries the script, allow it to run. It's not malicious.

Hybridtheory1975
April 30th, 2007, 07:07 AM
Hi AnnMarie

I've been getting this problem as soon as my pc has started up after the format of the hard drive. The only programs that are installed are the programs that come with Vista Home Premium. This is the log from Silent Runners:

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows Vista RC1
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"Sidebar" = "C:\Program Files\Windows Sidebar\sidebar.exe /autoRun" [MS]
"WindowsWelcomeCenter" = "rundll32.exe oobefldr.dll,ShowWelcomeCenter" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run \ {++}
"Windows Defender" = "C:\Program Files\Windows Defender\MSASCui.exe -hide"

HKLM\Software\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\
"{E7DE9B1A-7533-4556-9484-B26FB486475E}" = (no title provided)
-> {HKLM...CLSID} = "Network Map"
\InProcServer32\(Default) = "C:\Windows\system32\shdocvw.dll" [MS]
"{4A1E5ACD-A108-4100-9E26-D2FAFA1BA486}" = "IGD Property Sheet Handler"
-> {HKLM...CLSID} = "IGD Property Page"
\InProcServer32\(Default) = "C:\Windows\System32\icsigd.dll" [MS]
"{8856f961-340a-11d0-a96b-00c04fd705a2}" = "Microsoft Web Browser"
-> {HKLM...CLSID} = "Microsoft Web Browser"
\InProcServer32\(Default) = "C:\Windows\system32\ieframe.dll" [MS]
"{3050f3d9-98b5-11cf-bb82-00aa00bdce0b}" = "MSHTML Document"
-> {HKLM...CLSID} = "MHTML Document"
\InProcServer32\(Default) = "C:\Windows\system32\mshtml.dll" [MS]
"{25336920-03f9-11cf-8fd0-00aa00686f13}" = "HTML Document"
-> {HKLM...CLSID} = "HTML Document"
\InProcServer32\(Default) = "C:\Windows\system32\mshtml.dll" [MS]
"{74246bfc-4c96-11d0-abef-0020af6b0b7a}" = "Device Manager"
-> {HKLM...CLSID} = "Device Manager"
\InProcServer32\(Default) = "C:\Windows\System32\devmgr.dll" [MS]
"{44f3dab6-4392-4186-bb7b-6282ccb7a9f6}" = "MyDocuments menu and properties"
-> {HKLM...CLSID} = "MyDocuments menu and properties"
\InProcServer32\(Default) = "C:\Windows\system32\mydocs.dll" [MS]
"{D34A6CA6-62C2-4C34-8A7C-14709C1AD938}" = "Common Places Folder"
-> {HKLM...CLSID} = "Common Places FS Folder"
\InProcServer32\(Default) = "C:\Windows\System32\shdocvw.dll" [MS]
"{865e5e76-ad83-4dca-a109-50dc2113ce9a}" = "Programs Folder and Fast Items"
-> {HKLM...CLSID} = "Programs Folder and Fast Items"
\InProcServer32\(Default) = "C:\Windows\system32\shell32.dll" [MS]
"{21ec2020-3aea-1069-a2dd-08002b30309d}" = "Control Panel"
-> {HKLM...CLSID} = "Control Panel"
\InProcServer32\(Default) = "shell32.dll" [MS]
"{25585dc7-4da0-438d-ad04-e42c8d2d64b9}" = "Client application shell extension"
-> {HKLM...CLSID} = "Client application shell extension"
\InProcServer32\(Default) = "C:\Windows\system32\shell32.dll" [MS]
"{4d5c8c2a-d075-11d0-b416-00c04fb90376}" = "Microsoft CommBand"
-> {HKLM...CLSID} = "Microsoft CommBand"
\InProcServer32\(Default) = "C:\Windows\system32\browseui.dll" [MS]
"{92337A8C-E11D-11D0-BE48-00C04FC30DF6}" = "OlePrn.PrinterURL"
-> {HKLM...CLSID} = "prturl Class"
\InProcServer32\(Default) = "C:\Windows\system32\oleprn.dll" [MS]
"{16C2C29D-0E5F-45f3-A445-03E03F587B7D}" = "group_wab_auto_file"
-> {HKLM...CLSID} = ".group shell context menu"
\InProcServer32\(Default) = "C:\Program Files\Common Files\System\wab32.dll" [MS]
"{CF67796C-F57F-45F8-92FB-AD698826C602}" = "contact_wab_auto_file"
-> {HKLM...CLSID} = ".contact shell context menu"
\InProcServer32\(Default) = "C:\Program Files\Common Files\System\wab32.dll" [MS]
"{90b9bce2-b6db-4fd3-8451-35917ea1081b}" = "Search Execute Command"
-> {HKLM...CLSID} = "CLSID_SearchExecute"
\InProcServer32\(Default) = "ExplorerFrame.dll" [MS]
"{1a184871-359e-4f67-aad9-5b9905d62232}" = "Microsoft Windows Font File Context Menu Handler"
-> {HKLM...CLSID} = "Microsoft Windows Font Context Menu Handler"
\InProcServer32\(Default) = "fontext.dll" [MS]
"{8a7cae0e-5951-49cb-bf20-ab3fa1e44b01}" = "Microsoft Windows Font Previewer"
-> {HKLM...CLSID} = "Microsoft Windows Font Preview Handler"
\InProcServer32\(Default) = "fontext.dll" [MS]
"{BC65FB43-1958-4349-971A-210290480130}" = "Network Explorer Property Sheet Handler"
-> {HKLM...CLSID} = "Ncd Property Page"
\InProcServer32\(Default) = "C:\Windows\System32\NcdProp.dll" [MS]
"{0a4286ea-e355-44fb-8086-af3df7645bd9}" = "Windows Media Player"
-> {HKLM...CLSID} = "&Windows Media Player"
\InProcServer32\(Default) = "C:\PROGRA~1\WI4EB4~1\wmpband.dll" [MS]
"{BB6B2374-3D79-41DB-87F4-896C91846510}" = "EMDFileProperties"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "emdmgmt.dll" [MS]
"{7A0F6AB7-ED84-46B6-B47E-02AA159A152B}" = "Sync Center Simple Conflict Presenter"
-> {HKLM...CLSID} = "Simple Conflict Presenter"
\InProcServer32\(Default) = "C:\Windows\System32\SyncCenter.dll" [MS]
"{BE122A0E-4503-11DA-8BDE-F66BAD1E3F3A}" = (no title provided)
-> {HKLM...CLSID} = "Windows Anytime Upgrade"
\InProcServer32\(Default) = "C:\Windows\System32\shdocvw.dll" [MS]
"{00f20eb5-8fd6-4d9d-b75e-36801766c8f1}" = "PhotoAcqDropTarget"
-> {HKLM...CLSID} = "PhotoAcqDropTarget"
\InProcServer32\(Default) = "C:\Program Files\Windows Photo Gallery\PhotoAcq.dll" [MS]
"{91ADC906-6722-4B05-A12B-471ADDCCE132}" = "Touch Band"
-> {HKLM...CLSID} = "Touch Pointer"
\InProcServer32\(Default) = "C:\Windows\System32\TouchX.dll" [MS]
"{7D4734E6-047E-41e2-AEAA-E763B4739DC4}" = "Windows Media Player Play as Playlist Context Menu Handler"
-> {HKLM...CLSID} = "WMP Play Folder As Playlist Launcher"
\InProcServer32\(Default) = "C:\Windows\system32\wmpshell.dll" [MS]
"{4E5BFBF8-F59A-4e87-9805-1F9B42CC254A}" = "GameUX.RichGameMediaThumbnail"
-> {HKLM...CLSID} = "RichGameMediaThumbnail Class"
\InProcServer32\(Default) = "C:\Windows\System32\gameux.dll" [MS]
"{15D633E2-AD00-465b-9EC7-F56B7CDF8E27}" = "Tablet PC Input Panel"
-> {HKLM...CLSID} = "Tablet PC Input Panel"
\InProcServer32\(Default) = "C:\Program Files\Common Files\microsoft shared\ink\TipBand.dll" [MS]
"{6b9228da-9c15-419e-856c-19e768a13bdc}" = "Windows gadget DropTarget"
-> {HKLM...CLSID} = "Windows gadget DropTarget"
\InProcServer32\(Default) = "C:\Program Files\Windows Sidebar\sbdrop.dll" [MS]
"{8A734961-C4AA-4741-AC1E-791ACEBF5B39}" = "Windows Media Player Shop Music Context Menu Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Windows\system32\wmpshell.dll" [MS]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKLM\Software\Microsoft\Windows\CurrentVersion\Pol icies\System\

"ConsentPromptBehaviorAdmin" = (REG_DWORD) hex:0x00000002
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Behavior Of The Elevation Prompt For Administrators In Admin Approval Mode}

"ConsentPromptBehaviorUser" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Behavior Of The Elevation Prompt For Standard Users}

"EnableInstallerDetection" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Detect Application Installations And Prompt For Elevation}

"EnableLUA" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Run All Administrators In Admin Approval Mode}

"EnableSecureUIAPaths" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Only elevate UIAccess applications that are installed in secure locations}

"EnableVirtualization" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Virtualize file and registry write failures to per-user locations}

"PromptOnSecureDesktop" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Conrol: Switch to the secure desktop when prompting for elevation}

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}

"FilterAdministratorToken" = (REG_DWORD) hex:0x00000000
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Admin Approval Mode for the Built-in Administrator Account}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\Windows\Web\Wallpaper\img35.jpg"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Windows\Web\Wallpaper\img35.jpg"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\Windows\system32\ssBranded.scr" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\system32\NLAapi.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\system32\napinsp.dll" [MS]
000000000005\LibraryPath = "%SystemRoot%\system32\pnrpnsp.dll" [MS]
000000000006\LibraryPath = "%SystemRoot%\system32\pnrpnsp.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Pa rameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 14


HOSTS file
----------

C:\Windows\System32\drivers\etc\HOSTS

maps: 2 domain names to IP addresses,
1 of the IP addresses is *not* localhost!


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Function Discovery Resource Publication, FDResPub, "C:\Windows\system32\svchost.exe -k LocalService" {"C:\Windows\system32\fdrespub.dll" [MS]}
Human Interface Device Access, hidserv, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\system32\hidserv.dll" [MS]}
IP Helper, iphlpsvc, "C:\Windows\System32\svchost.exe -k NetSvcs" {(missing data)}
Network Store Interface Service, nsi, "C:\Windows\system32\svchost.exe -k LocalService" {(missing data)}
TCP/IP NetBIOS Helper, lmhosts, "C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted" {(missing data)}
UPnP Device Host, upnphost, "C:\Windows\system32\svchost.exe -k LocalService" {"C:\Windows\System32\upnphost.dll" [MS]}
Windows Driver Foundation - User-mode Driver Framework, wudfsvc, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\System32\WUDFSvc.dll" [MS]}
Windows Event Log, Eventlog, "C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted" {(missing data)}
Windows Image Acquisition (WIA), stisvc, "C:\Windows\system32\svchost.exe -k imgsvc" {"C:\Windows\System32\wiaservc.dll" [MS]}


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 29 seconds, including 12 seconds for message boxes)

AnnMarie
April 30th, 2007, 10:50 AM
Hi Barry. In your case it's what is NOT running rather than what is. I cant see any services or startups for your soundcard or your graphics card therefore I suspect your issue is related to a problem with your drivers.

Have you installed all your updates yet from Windows Update? If not, give this a go, it might help.

I also see that you have another thread about this same issue here (http://www.cybertechhelp.com/forums/showthread.php?p=844619) so I'm going to close this topic to avoid confusion.