Question about human relations in computer related fields

[jjooeh]

This is a three parter. It's actually for a school assignment, I'm not going to count on your response 100%, but in case everything else falls through I'm going to put it out there as much as possible. It's for a class called Human Relations in Organizations. I have to ask someone with a career in a computer field these three questions.

1.) What skills do you use everyday to deal with others at work (co-workers and clients)?

2.) How often do you use those skills ( specific number, like a percentage of a typical day, or week)

3.) Do you think a class about human relations should be required for an associates degree in computer programming? Why or why not?


Please include a job title and a brief description of what you do in that position.

Thanks in advance,
Joe

[zipulrich]

Apparently, no one really cares to help complete your homework for you.

[degsy]

Apparently, no one really cares to help complete your homework for you.That's a bit of a shame, though I don't like questionnaires either.


I have to ask someone with a career in a computer field these three questions
Maybe no one here works in a computer field?

[DELTREE]

Do you own HOMEWORK!http://bestsmileys.com/funny/5.gif

[degsy]

Do you own HOMEWORK!http://bestsmileys.com/funny/5.gif


They are!

have to ask someone with a career in a computer field these three questions.



The assignment is to ask a person in a computing job those questions.

How would you do it? Just make up the answers???

[Snurfen]

1) Empathetic listening (i.e. don't laugh or call them stupid). You won't believe how "I've deleted the internet" actually means "I'm having difficulty firing up the applet on my desktop that connects me to the SAP system in Nice". Or "my laptop has blown up" is actually "I've left a big book on my keyboard and my word document is full of line after line of the letter m and is going beep beep beep".

You have to be able to translate someone's tenuous grasp on their problem and dessiminate what they are actually experiencing.This takes patience, the ability to know your colleagues strange little ways, helping them through their totally incorrect grasp on whats actually going on and then explain the real issue to them and a course of action to rectify it. This needs to be done without making them feel stupid/insignificant or just ignorant.

2) About 40% of my working week is taken up patiently performing step 1)

3)Most definitely should. Why? we are now moving from "Information" Technology to "Business" Technology. Technologists will succeed, and hence their business will succeed, only if they embrace the fact that they need to ensure they enable the business to move forward. It's a bit of a cliche, but none the less true, that techies really must ensure they understand the business drivers and align their strategy to assist in furthering these drivers.

This can only be achieved by being able to work closely with people who don't have the faintest clue of what you are being driven by.

[renegade600]

This is a three parter. It's actually for a school assignment, I'm not going to count on your response 100%, but in case everything else falls through I'm going to put it out there as much as possible. It's for a class called Human Relations in Organizations. I have to ask someone with a career in a computer field these three questions.

1.) What skills do you use everyday to deal with others at work (co-workers and clients)?

2.) How often do you use those skills ( specific number, like a percentage of a typical day, or week)

3.) Do you think a class about human relations should be required for an associates degree in computer programming? Why or why not?


Please include a job title and a brief description of what you do in that position.

Thanks in advance,
Joe

1. skills - me aint got any skills

2. see the above, no skills means no using.

3. yep, everone needs some type of human relationships - even those whos only shooting for associates degrees.