AVG initializing error

[Jazbug]

When I start my computer the following message pops up:

Could not initialize avg kernel interface.
Application cannot run.

I'm a senior lady who doesn't know a lot about antivirus programs.
Can someone help?

Thanks

[dammit]

Welcome to CTH. :happy:
See if this (http://forum.grisoft.cz/freeforum/read.php?1,64268,64268) helps. ;)

[Jazbug]

Thank you for your response. I decided to remove AVG and get another program. Now I get a message saying that AVG installation failed. But when I try to remove it, I can't. The new program won't install as long as aVG is installed.
Any ideas?

[Murray S.]

Howdy:

Re-install AVG and then use Add/Remove Programs in Control Panel to remove it.

Now install your other av program.

Murray

[Jazbug]

That suggestion worked...for the AVG initializing error.

I uninstalled it but still can't get the new antivirus to load.

thanks for your help for the first problem tho.

Jazbug

[Murray S.]

I uninstalled it but still can't get the new antivirus to load.

Which av are you trying to install and what happens when you do - error message?

Murray