Des12
August 31st, 2007, 05:45 PM
Hello everyone, I have had the same router-model hookup for over 2 years now and it has most always worked fine.
Info:
Comcast Cable is my provider
Motorola Surfboard is my modem
Linksys WRT54G is my router
2 weeks ago, we lost internet and power due to a storm.
Power is restored, and the internet seems restored.
I can plug the modem directly into my computer and I get internet fine, but when I plug my modem into my router, the router's "internet" button does not light up, nor can I access the internet. I can however go to 192.168.1.1 and look at the router, and I can share files across the network.
so I did the following things:
Unplug modem, router computer
Wait 1 min
Plugin modem
Wait 30 secs
Plugin router
The internet button still does not light up on the router.
Then I held the reset button on my router which reset everything to default, cycled power again, still nothing. I then upgraded router to latest firmware and tried again, still nothing.
I called comcast and they said everything appeared to be fine but tried to help me with my router by telling me to do basically the things I already tried.
My router is set to DHCP, infact I made it the same configuration as before the storm, yet nothing. I can't get an IP address for the router even if I hit DHCP renew.
Router status page:
Firmware Version: v4.21.1, Nov. 6, 2006
Current Time: Not Available
MAC Address: 00:19:DE:C5:27:7E
Router Name: WRT54G
Host Name:
Domain Name:
Internet
Configuration Type
Login Type:
Automatic Configuration - DHCP
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DNS 1: 208.67.222.222
DNS 2: 208.67.220.220
DNS 3:
MTU: 1500
Why is it that the router unexpectedly stopped being able to connect to the internet?
Info:
Comcast Cable is my provider
Motorola Surfboard is my modem
Linksys WRT54G is my router
2 weeks ago, we lost internet and power due to a storm.
Power is restored, and the internet seems restored.
I can plug the modem directly into my computer and I get internet fine, but when I plug my modem into my router, the router's "internet" button does not light up, nor can I access the internet. I can however go to 192.168.1.1 and look at the router, and I can share files across the network.
so I did the following things:
Unplug modem, router computer
Wait 1 min
Plugin modem
Wait 30 secs
Plugin router
The internet button still does not light up on the router.
Then I held the reset button on my router which reset everything to default, cycled power again, still nothing. I then upgraded router to latest firmware and tried again, still nothing.
I called comcast and they said everything appeared to be fine but tried to help me with my router by telling me to do basically the things I already tried.
My router is set to DHCP, infact I made it the same configuration as before the storm, yet nothing. I can't get an IP address for the router even if I hit DHCP renew.
Router status page:
Firmware Version: v4.21.1, Nov. 6, 2006
Current Time: Not Available
MAC Address: 00:19:DE:C5:27:7E
Router Name: WRT54G
Host Name:
Domain Name:
Internet
Configuration Type
Login Type:
Automatic Configuration - DHCP
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DNS 1: 208.67.222.222
DNS 2: 208.67.220.220
DNS 3:
MTU: 1500
Why is it that the router unexpectedly stopped being able to connect to the internet?