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I cannot check my mail (I cannot login )
Hello
I hope this is the right place where to post this request for help. I am recently having some problem checking my e-mails,basacly when I try to logon my yahoo,hotmail or gmail the result is always the same.....the login page for yahoo and hotmail and a continuos loop for gmail, I have tried to clean the cookes,the temp the prefetch and everythig possible,I also uninstall IE7 but it didn't work,I tried all of this on mozzilla whit the same results. I don't know whatelse I can try. Do you have any suggestions? thank you very much in advance. thomas
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dell dimension 256MB RAM OS XP home |
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#2
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Hi,
ok logging onto secured websites is a common issue. there can be two reasons to the problem you have described ... 1) your firewall is blockin the port 443 (secure http or https://) the mode the browser usually goes into during login pages or after login on most of the banking and email websites or some settings related to your browser in your ANTIVIRUS / INTERNET SECURITY SOFTWARE. 2) another thing that commonly affects secured websites like emails, banking etc. is MTU ( max transmission unit ). this value default in windows is 1500 which is very high for secured websites. lowering this value helps solve the problem 90% of the times. to change MTU download a good and extremely small n simple program called Dr.TCP from broadbandreports[dot]com - and set your MTU value to 1006. should work fine. |
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#3
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Now,
if the two things I mentioned in my earlier reply seem complicated and if the problem has recently started then you can do a simple thing. Note you can only try thins if things were working fine earlier and suddenly this problem has come up. For example if in august i know all websites were workign fine and suddenly thins problem has sprung up this month - then you can use the SYSTEM RESTORE functionality in Windows XP o go back to the month - date when things were working fine. TIP: If you use system restore - you will not lose any data. but installed programs wil get affected. if you have not installed anything new and you know it was working fine a particular date go back to that date. going back as far as possible always helps. |
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