Cd/Dvd Rom drive issues

'Lock · #1 September 5th, 2007, 02:58 PM

Hi,

My Cd/Dvd Rom drive has been giving me a few issues since yesterday. When I place a Cd into the drive it sometimes doesn't notice it; I go to My Computer and double click on the drive and pop up message comes up (i don't remember what it exactly said).

Other times it it will recognize the disk but the auto play doesn't appear and when I look at My computer I don't see a picture that a Cd is in the drive. The only way you can tell that there is a Cd is it says "0 bytes free of..."

Only my Philips DVD-Rom DROM6316 drive does not notice Cd's or Dvd's sometimes. My TSSTcorp DVD+RW TS-H553A does recognize it. But both drives don't show a picture that there is a Cd in the drive and the auto play doesn't come up.

I did install an ISO image creator yesterday to create an image of one my Cd's but that didn't work out too well and I uninstall it. Anyone know what the problem may be?

Thanks for any help
'Lock

misterbadnback · #2 September 5th, 2007, 03:29 PM

For the drive to use the auto play option open the "My Computer" on your desktop then right click on one of your drives (you will have to do it with both) and click properties. Once the properties opens click the "AutoPlay" tab on top, in the top dropdown box make sure music files is showing then put a check in the "Select an action to perform" Then pick the player you want to use and click apply.

'Lock · #3 September 5th, 2007, 03:42 PM

There is no Autoplay tab in the properties theres only General, Hardware, Sharing, and Customize.

I tried uninstalling both drives, then unplugged and replugged the cables and then starting up the computer. Then I went to dell's driver site and downloaded the firmware for the drive. I ran that and it flashed the drive, but it didn't fix the problem.

I'm Running Vista Home Premium
Dell XPS 410
Philips DVD-Rom DROM6316
TSSTcorp DVD+RW TS-H553A

Oh and the pop up box that comes up when it doesn't recognize the CD is the "Burn a Disk" window.

mark11211 · #4 September 5th, 2007, 09:59 PM

if you click on your start button then type autoplay in the search box you should be able to see Autoplay and access it from there then you can configure the options and save them.

'Lock · #5 September 5th, 2007, 10:23 PM

I've tried this, but the autoplay still doesn't come up.