What would cause my run menu not to function. Says cannot find target?

[wentreefgirl]

Thanks in advance.

[renegade600]

are you getting the error when you type something in to run or when you click on run?

[wentreefgirl]

Yes. It used to work fine and now all of a sudden it doesnt work.

[Miz]

What renegade was asking is whether the Run window will open at all or whether it opens but closes as soon as you type something or closes when you type something and then click OK.

[wentreefgirl]

Ok, like when i click on run it comes up. When I type in say msconfig, it gets a pop up error box. Cant give you the exact error this second because its my work computer. Kinda stinks. It has alot of stuff on its startup but cant remove them due to this.

[w1che]

try downloading & installing it again.. You need the one for 2000 & XP

http://www.perfectdrivers.com/howto/msconfig.html

[Miz]

Can you open the Control Panel? If you go to the Run box, type regedit and click OK, will the Registry Editor open? If neither of those will open either, the two most likely causes are your employer or the IT department at work has disabled access to all three or the computer is infected with malware. Both spyware and viruses like to disable those three things because those are places where you can disable/eliminate malware.

[wentreefgirl]

ok did it at work. it says msconfig is not recognized as an internal or external command. Although if you type in run cmd it does pull up command prompt. I did a chkdsk and it sayd to do a chkdsk with /f to fix. and it says chkdsk/f is access denied. So i did a hjk this for you to check for bugs.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:28:06 AM, on 10/8/2007
Platform: Windows 2000 SP1 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINNT\System32\CTsvcCDA.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\Explorer.Exe
C:\WINNT\System32\devldr32.exe
C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Dell\Solution Center\service.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\WINNT\System32\cdplayer.exe
C:\WINNT\loadqm.exe
C:\Program Files\Netropa\Multimedia Keyboard\mmusbkb2.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ctpaincare.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com...r/fix_homepage
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: BONZI.COM Web Compass - {71B8AB7E-CB3F-4471-878E-8E1DFDF49B8B} - C:\Program Files\BONZI.COM Web Compass\WebCompassBar.dll (file missing)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [DellSC] C:\Program Files\Dell\Solution Center\service.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [DeluxeCD] C:\WINNT\System32\cdplayer.exe -tray
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\eTrust Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\RunOnce: [ccube_Install_Lock] "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\cazz_001.e xe" /null
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-Watch.exe"
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - .DEFAULT Startup: discfix.lnk = C:\DELL\discfix.cmd (User 'Default user')
O4 - .DEFAULT User Startup: discfix.lnk = C:\DELL\discfix.cmd (User 'Default user')
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_98.dll' missing
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1122498786286
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://204.249.169.90:8080/activex/AxisCamControl.ocx
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://wdownload.weatherbug.com/mini...ginstaller.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://netaccess.svhs-ct.org/dana-c...erSetupSP1.cab
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\System32\CTsvcCDA.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

--
End of file - 7697 bytes

[wentreefgirl]

And just another note. Its windows 2000 pro. So now that im getting help with this, it will be transferred to another board. Oh, and i can get into regedit.

[blueboy68]

Check to see if you have msconfig still installed you should find it in
windows/service pack files/i386 folder..

[GretaP]

Hi wentreefgirl,

Platform: Windows 2000 SP1 (WinNT 5.00.2195)

This would be the reason that msconfig is not recognized, as it is not a file that is native to Windows 2000. You can download and install the XP version of msconfig and it will work in Windows 2000. w1che has provided you with a link from where you can download msconfig.

[GretaP]

I must have been creating my initial response when you posted the info about your operating system.

I would also recommend posting your HJT log in the Cyber Safety forum, as I am no expert at analyzing logs, but I can see at least one item that may be problematic (i.e., O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_98.dll' missing)

[blueboy68]

Ahh yes I also thought we were talking about xp seeing as how this is in the xp section

[wentreefgirl]

Yes, im sorry for that.

[wentreefgirl]

But grateful for the help.