ICQ 6 Connection problem

[predator101]

Hi, I am having a strange problem

Recently, I switched from dial-up to Broadband ( 10 MB WLAN connection).

I was using ICQ 5.1 which worked fine on the new connection. But when I installed ICQ 6 and tried to connect using the same connection, it gives the following error, always:

"Oops, it seems that you have lost your internet connection, click here to refine your internet connection settings."

I am using the same settings that I used in ICQ 5.1 but it never works..

Here are the details of my internet connection:

Behind firewall and proxy.

certain ports are blocked ( but everything else including torrents and P2P sharing works)

Every other messenger and software works. ONLY ICQ 6 can't recognize my connection. Any help please? Thanks in advance.

[freakinprince]

you might wanna double check on the connection setting and fill out whatever needs to be fill out as i can see you are behind a proxy...so you might want to insert that info there...or did you do that already?

[predator101]

I have already filled out all the required information but ICQ 6 just doesn't detect the net. Whereas its older version, 5.1, connects easily with the same settings.

[freakinprince]

do you got any internet security software running?

[predator101]

symantec security client is running but that is not creating problem because everything else is working... the problem lies in ICQ 6 itself please help me how can I make ICQ 6 recognize my internet connection

[freakinprince]

you never know unless you can tell me that the security does allow ICQ6 to have connections.....its possible that it could have blocked the connection as its a new verison and not upgraded from pervious version.

What if you tried to disable that secuirty for temp and try and connect? any difference in that?

[predator101]

no, the problem still exists. It works flawlessly if I switch to dial-up but doesn't concect on the broadband. I don't know whats wrong as I have configured everything else to work with the same settings.

[freakinprince]

are you connected to the router?

maybe you gotta setup ICQ port for it to be running good?

[predator101]

then how is the older version working? just leave it man, nobody can solve it