Microsoft Outlook/Word Unspecified error

[BuzWeaver]

While attempting to send an email via OutLook, this system is getting a Microsoft word error:

Microsoft Word Unspecified Error.

I'm also getting a gcasDtserv.exe not responding upon shutting down/rebooting. In addtion there is a res://ieframe.dll/preview.dlg issue.

I'm guessing there is an issue in the registry.

[renegade600]

what version?

[BuzWeaver]

Microsoft Office Professional Edition 2003

[renegade600]

try clicking on help then detect and repair.

[shamshad78]

intall Service packs and windows update .. will work

[BuzWeaver]

I had tried both options you guys purposed, I may backup their data and do a complete reload, unless you guys have another option. While researching I saw a post that described this issue and that Microsoft has a solution, but according to the poster it didn't work either. Now I have to see if I can find that post again :dizzy:

[BuzWeaver]

This corrected it:


Email Word Issue

In Tools>Options>Mail Format

Uncheck> Use Microsoft Office Word 2003 to edit e-mail messages.

Uncheck> Use Microsoft Office Word 2003 to read Rich Text e-mail messages.