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amorgan93
November 12th, 2007, 12:31 AM
I have a Dell Dimension 4100 desktop with windows 2000. I have a Samsung CD-ROM drive and a Sony CD-RW drive that are both working. I also have Roxio Easy CD Creator 5 on it. When i choose to make a disc to disc copy it says "CD Copier could not locate a supported CD-ROM reader". Then it says "CreatorAPI cant see all the cdroms in the system. Please check if they are connected properly." The two drives are connected properly and work elsewhere (Media Player, My Computer, etc...). HELP SOMEONE PLEASE

Murf
November 12th, 2007, 10:38 PM
1. Choose Start > Run

2.. Type regedit in the Open text box and click OK.

3. In the Registry Editor dialog box, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class and select the {4D36E965-E325-11CE-BFC1-08002BE10318} key, which appears as a folder.

4. Select File > Registry > Export Registry File

5. In the Export Registry File dialog box, select Selected Branch under Export Range, name the file (for example, CDDVDkey.reg), and click Save to save the file to the Desktop.

6. In the right panel of the Registry Editor, select the LowerFilters line, and then choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.

7. Select the UpperFilters line, and then choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.

8. Close the Registry Editor.

9.. Restart Windows.

Note:
The UpperFilters and LowerFilters keys in the Windows registry store information about CD and DVD burning drivers. When you add or remove CD and DVD burning applications, these registry keys are altered and they can become corrupted. When you remove the registry keys and restart the computer, Windows refreshes the keys.

Some applications may use a different burning driver than the application you reinstalled. If the other CD or DVD burning applications installed on your computer cannot access the drive after Windows refreshes the registry keys, you will need to reinstall those applications before they can access the drive.

amorgan93
November 13th, 2007, 02:08 AM
i already did this thinking that it would work but nothing happened.

ADAMSKI
November 14th, 2007, 03:55 PM
Hi.
You could try using different burning software i.e. cd burner pro wich can be downloaded from here :- http://www.freesoftware4all.co.uk/cdauthoring.htm

let me know how you get on.

ADAMSKI
November 15th, 2007, 06:22 AM
Hi again.
Just been thinking (got a headache now !) If I remember correctly,Dell normally have their optical drives set to cable select.It might be worth resetting your jumpers to master slave.