Blue Screen of Death on Web Sites

[philuptagus23]

Hi, I am a newie to this forum. I'm afraid this might be a lengthy inquiry, I just want to make sure all the facts are on the table (I hope).
I let a friend in dire need borrow an old Win2K. When I last used it, it ran fine, SLOW, but fine. The basic system specs for it is (don't laugh, I said she was in dire need):

Windows 2000 Professional
AMD 284 (or about that) Mhz CPU
183 MB RAM

Before she borrowed it, I installed an old HD (10GB) in addition to the HD that was already in it (20GB). When my friend goes on the internet, surfing is okay but when she goes to a particular site/s, the Blue Screen Of Death appears stating the following message (verbatim):

***Stop: 0x00000050 (0xF6166028, 0x00000000, 0xEE369002, 0x00000000)
PAGE_FAULT_IN_NONPAGED_AREA
***Address EE369002 base at EE366000, Date Stamp 38439a2a - trid3d.dll
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group.

The first thing that I thought of was "get rid of the second HD (10GB) I installed". So I did, but when I do that, the system will not reboot. I searched for alternitives, like:
1.) Right click My Computer, go to Properties, click Advanced Tab, set virtual memory to the number equal to the amount of memory installed on the Win2K, restarted, repeated the steps and set it back to the original numbers in there.
2.) Went to Startup and Recovery (in the My Computer Properties) and UNSELECTED Automatically Restart button, and changed the write debugging information to "NONE".
3.) Last, but certainly not least, I disabled the additional HD (the 10GB) by right clicking the C drive, clicked properties, clicked the appropriate (10 GB) HD, clicked properties, and disabled.

So, none of these worked and I am at a loss. I still think if I could physically take the 10GB HD out of the tower, it would resolve the BSOD, but as I said before, if I do that, the system will not reboot.

Can someone please help me.

Thank you in advance for your time and cooperation.

[Spider]

Hi philuptagus23 welcome to Cyber Tech Help.

Originally Posted by philuptagus23

disabled the additional HD (the 10GB) by right clicking the C drive

The computer is looking for C: drive to boot Windows 2000 from so if its disabled this will cause it to not boot.

I'm a bit puzzled, if the 10GB drive is the new addition drive then how did the 20GB drive change letters
(lose the C: to the new drive)?
If you leave the original drive (20GB) on the end of the IDE Ribbon and set the jumper [on it] to
"Master with Slave" and the 10GB drive on the middle plug (molex) of the IDE Ribbon.

The new drive addition will also draw more power from the power supply, it's possible you may be on the edge
of the power available from the power supply.

The error PAGE_FAULT_IN_NONPAGED_AREA can be related to failing RAM modules.

trid3d.dll is related to the video.

[philuptagus23]

"I'm a bit puzzled, if the 10GB drive is the new addition drive then how did the 20GB drive change letters (lose the C: to the new drive)?"

Oh, sorry how that might be confusing.
The original (20gb) HD is still labeled (C). The add-on (10GB) HD was labeled (F). I went into the properties and disabled the (F) HD.

"If you leave the original drive (20GB) on the end of the IDE Ribbon and set the jumper [on it] to "Master with Slave" and the 10GB drive on the middle plug (molex) of the IDE Ribbon."

It seems I did change the jumpers, but then again I was putting it together in haste. Even if I did change the jumpers, it is possible I assigned them incorrectly. I will double check. Good idea thanks.

"The new drive addition will also draw more power from the power supply, it's possible you may be on the edge of the power available from the power supply."

Yes, another valid point. Although about 2 years ago I did replace the burnt out PSU to a 400 watt PSU. Still it is possible there is not enough power being supplied. If this is the case, I definately want to pull out the 10GB HD.

"The error PAGE_FAULT_IN_NONPAGED_AREA can be related to failing RAM modules."

This was my first speculation. Not enough RAM. The computer is old enough for me not to buy any more "upgrades", although memory for this should be relatively cheep (honostly though, I rather spend money on my current computer), so another reason to pull out the 10 GB HD.

"trid3d.dll is related to the video."

Interesting...
I don't have a comment on this one. It has the standard VGA monitor, which has been working fine through many years of use, plugged into the MOBO I/O.

Well, I will try re-assigning the jumpers. Hopefully that will work. I really want to take the 10GB HD out and say "to heck with it all". I was trying to give this poor girl some extra storage space, but ended up a nightmare.

I will keep you posted on the results and if anything else comes to mind, please keep me updated.

Thanks.

[photolady]

The video onboard is Trident.

And the error for ram is not that there is lack of it, but what is there is bad. Test it with memtest86+ should tell one way or the other. You need a floppy disk and drive to run memtest.

[philuptagus23]

"And the error for ram is not that there is lack of it, but what is there is bad. Test it with memtest86+ should tell one way or the other. You need a floppy disk and drive to run memtest."

What if there is no floppy drive on the system? Is it imperative to have a floppy or is there another way around it, like burn memtest86+ to disk and have system boot from CD drive.

[photolady]

If you don't have a floppy drive, download the .iso file and burn as an Image to a cd. Don't just burn to cd as that won't work. Because the file is actually an image, you need to burn it that way to make it bootable.

[Spider]

Just to add, the 400watts is plenty of supply for that system.