Kernel32?

this_girl007 · #1 April 20th, 2002, 11:13 AM

Hi,
I keep getting these....."explorer has caused an invalid page fault in module kernel32.dll(and shell32}
What the heck is this? Microsoft support page, no help!!!
Thanks... Wendy

stikboy · #2 April 20th, 2002, 05:09 PM

Kernal32 is your main Operating Sysytem, it's the part that does all the work. Since Internet Explorer and the Windows desktop are actually the same program, and error in IE will most likely cause a crash in your kernal. One way to avoid this from happening a lot is to make sure you have lots of free space, and remember to clean out your Temporary Internet Files folder Under c\windows. I suggest using Window Washer from Webroot.com.

this_girl007 · #3 April 20th, 2002, 10:36 PM

Hi Stikboy, and thanks for the reply. I do, as you mentioned, delete temp int files often.( My machine isn't the greatest...lol!)
I actually just freed up almost 600 mb's of space. I have gotten these errors for quite some time now. Just getting more lately. Question... I ran "msconfig", read another post about same problem. I have things running that I have no clue about. I know the "systray... etc." but have others. In fact, have 2 of the same thing running("loadpwrprofile.." something like that) was wondering if it was cool to "uncheck" If you wouldn't mind, could I post my running apps? Thanks for your help!
this_girl

mike · #4 April 21st, 2002, 06:17 AM

hi this girl007

Darn good job cleaning out all that superfluous stuff.

Best bet with the 'Invalid Page Fault' in 'kernel32' and 'shell' error messages is to run Ad-aware.

Then run at least 2 independent antivirus scans, and a trojan scan.

It is as stikboy said, but sometimes a little different....and windows washer is good.

this_girl007 · #5 April 21st, 2002, 07:12 AM

Hi Mike, and thanks for the reply. Already ran Ad-aware. Cleaned up there. And, tried to get "window washer" AGAIN, couldn't install, already had for trial.(tried to dl again too soon) Also, the only virus program I have is "Ontrack.. Fix-it" kind of a "all in one program" sure you are familiar with it. So, is there anything that you could suggest that I get. Unfortunatly, can't buy one right now. Also, what is a "trojan" scan? AND... the errors are happening alot more now. What the heck is going on? ANY thoughts would be helpful.
this_girl007

mike · #6 April 21st, 2002, 09:55 AM

Hi, free antivirus:
AVG

AntiVir

Have a look ,down load and see which you prefer.

But when in doubt, always seek another antivirus scan as well, eg:
Housecall or the SOPHOS on line scanner.

Sorry i don`t have links for all, but Google will find them.

What version Internet Explorer.
Does it run OK or does it crash too.

Can you run the IE Repair Tool OK.

Can you run System File Checker tool:
Start-Run and type in:
SFC

... but be wary about what files you replace.

It`s probably better to run it , take note of any files reported, ...click on 'ignore' for each file, just to see first up what is reported.

Its possible it is missing system files, or IE files.

this_girl007 · #7 April 22nd, 2002, 01:52 AM

Hi Mike...
Well, I ran "sfc" and I got about 200 files that were reported as "changed", I ignored and wrote them all down. I have NO idea what is going on. BTW.. I just had to reinstall Win 98 for the 2nd time the other day. But not many of the files that came up were changed as of that date. HELP...
I am sending the list of files.. (sorry, its a long one)
Thank you so much for the help.... Im lost here.
clspack.exe
extrac32.exe
jview.exe
wjvuw.exe
setdebug.exe
hh.exe
snmapapi.dll
twain.dll
twain32.dll
logow.sys
logos.sys
jdbgmgr.exe
loadwc.exe
mshta.exe
regsvr32.exe
pstores.exe
ie4uinit.exe
dsssig.exe
carddrv.exe
mobsync.exe
esserver.exe
fixmapi.exe
unam4ie.exe
cmstp.dll
cfgwiz.dll
dindi.dll
dlcndi.dll
infrared.dll
issetup.dll
lzexpand.dll
mslcp.dll
ndswan16.dll
netapi.dll
netss.dll
nwnds.dll
rnasetup.dll
browselc(or I).dll
mfcans32.dll
schamel.dll
mapi32.dll
msencode.dll
alt.dll
crswpp.dll
netcple.dll
javaprxy.dll
javart.dll
jit.dll
msowt.dll
fpwpp.dll
w95inf32.dll
comctl32.dll
mshtmler.dll
crypt32.dll
sendmail.dll
jobexec.dll
msnsspc.dll
msapsspc.dll
wldap32.dll
imsvcirt.dll
javacypt.dll
msvep50.dll
corpol.dll
ftpwpp.dll
rsasig.dll
danim.dll
datime.dll
xenroll.dll
rsabase.dll
dskmaint.dll
initpki.dll
pstorec.dll
psbase.dll
pstorec.dlll
mshtmled.dll
dssbase.dll
mscat32.dll
mssip32.dll
mssign32.dll
cryptui.dll
msjter35.dll
msjint35.dll
postwpp.dll
wintrust.dll
vb5db.dll
soflpub.dll
odbvjt32.dll
riched32.dll
riched20.dll
usp10.dll
w95inf16.dll
advpack.dll
cryptnet.dll
cryptext.dll
dxtmsff.dll
msoss.dll
dxtrans.dll
browseui.dll
enhsig.dll
ierunonce.dll
mlang.dll
digest.dll
webpost.dll
msvcrt.dll
mutilse.dll
msrating.dll
hlink.dll
url.dll
shlwapi.dll
jscript.dll
imagehlp.dll
winet.dll
MSHTML.DLL
Msxml.dll
Urlmon.dll
Shdocvw.dll
Instsch.dll
Oleaut32.dll
Mobsync.dll
Senscfg.dll
Licmgr10.dll
Esenu.dll
Pngfilt.dll
Jsprxy.dll
Itss.dll
Itivcl.dll
Inetcfg.dll
Isign32.dll
Icwdial.dll
Icwphbk.dll
Inet 16.dll
Icfg 95.dll
Lmrt.dll
Msident.dll
T2smbed.dll
Msidntld.dll
Msieftp.dll
Mfc42.dll
Mapistub.dll
Dxmasf.dll
Strmdll.dll
Instrsa.dll
Shfolder.dll
Igaw400.dll
Igdw400.dll
Jdmd400.dll
Jgpl400.dll
Jgsd400.dll
Jgsh400.dll
Vbscript.dll
Scrun.dll
Webcheck.dll
Sens.dll
Olepro32.dll
Sensapi.dll
Shdoclc.dll
Msls31.dll
Ls.dll
Wpwiz.dll
Essharded.dll
Cryptdlg.dll
Thumbvw.dll
Imgulil.dll
Occache.dll
Actxprxy.dll
Imsjdbc10.dll
Msjava.dll
Vbar332.dll
Vmhelper.dll
Shdoc401.dll
Shd401Lc.dll
Lepeess.dll
Isdnui.dll
Dispex.dll
Scrobj.dll
Msprint.dll
Sysdetmg.dll
Hidci.dll
Setup.dll
Msidle.dll
Asjcfilt.dll
Iedkcs32.dll
Msoeacct.dll
Acctres.dll
Msoe2.dll
Inetcomm.dll
Inetres.dll
Javall.dll
Rnaph.dll
Setupwbv.dll
Iesetup.dll
Tdc.dll
Doxctle.ocx
Asctrls.ocx
Plugin.ocx
Proctexe.ocx
Hhctrl.ocx
Msdxm.ocx
Picclp32.ocx
Javasup.vxd
Inetbeui.vxd
Sage.vxd
Fls1mtd.vxd
Fls2.mtd.vxd
Pccard.vxd
Socketsv.vxd
Joyhid.vxd
Ndiswan.vxd
Csmappes.sys
Netpptp.sys
Pawes.drv
Canon330.drv
Aic78xx.mpd
Amsint.mpd
Ncrv710.mpd
Swflash.ocx
Cabview.ocx
Quikview.exe

mike · #8 April 22nd, 2002, 09:36 AM

Hi thisgirl007,
wow, you are good.

Thanks heaps for the list of files.

Re run SFC and click on "Update verification information " for each file..........(you can probably click on "Update verification information " for ALL files option)

Did the IE Repair Tool run OK?

Is it win 98 or 98SE .
And what version of Internet Explorer.

this_girl007 · #9 April 22nd, 2002, 10:48 AM

Hi Mike,
Thanks for getting back to me. Your great! First things first...
Im running Win98se(upgrade) I'm using IE6.
I have run the ie fix before, not too sure if it really works though. Actually, this is my 2nd install of IE6. Fix couldn't repair 1st install so I uninstalled and downloaded again. Always a new issue here. Also, I followed the link you sent for Housecall, didn't find anything. Guess thats a good thing

. Going to sfc to update files. Still getting errors though.

this_girl007 · #10 April 22nd, 2002, 11:13 AM

Ok.. all updated. I ran msconfig, these are things that showed up... what can I uncheck? I didn't want to mess things up worse, thought I would ask first! Here are files in startup...
systray.exe
sm56hlpr.exe have no clue what this is
loadQM.exe
c:\windows\scanreg.exe/autorun no clue here
loadpwrprof ( Rundll32.exe powrprof.dll LoadCurrentPowerScheme)
Machine debug manager
THEN...check this out....
loadpwrprof.... AGAIN!
Is that weird? What should I do?
Thanks for all your help Mike!

Theoran · #11 April 22nd, 2002, 04:51 PM

systray.exe - Keep it
sm56hlpr.exe - Helper utility for Motorola based SM56 software modems - resides in the System Tray. Not required

loadQM.exe - Loads the MSN Explorer Query Manager - a waste of resources and bandwidth. Also installed by the latest version of MSN Messenger. Note that disabling this can sometimes prevent internet sharing working on Win2K Pro SP2. Reports also suggest that removing it will re-enable internet access - hence the "users choice" recommendation. If you have problems leave it, otherwise I recommend you disable it

c:\windows\scanreg.exe/autorun - Scans the system registry and makes back-ups at start-up. Important should the registry become corrupt. Keep it

loadpwrprof ( Rundll32.exe powrprof.dll LoadCurrentPowerScheme) - LoadPowerProfile shouold be there twice. This is be design. This behavior can occur because LoadPowerProfile is started twice to provide a power management profile before and after you log on to Windows. LoadPowerProfile starts as a machine service so that the default power management settings are available when Windows 98 starts. It is loaded again after you log on to Windows to process preferences for individual users of the computer.

Machine debug manager - Used by developers for debugging. You don't need it.

this_girl007 · #12 April 22nd, 2002, 09:15 PM

Hi Theoran,
Thanks for the info. You guys are THE BEST!!! Will go and get rid of things not needed. If you have any other advice for me about what may help me get my computer to respond a little better when I am online, please feel free. lol! Again, thanks and YOU GUYS ARE THE BEST!
Wendy (aka...this_girl007)

Theoran · #13 April 22nd, 2002, 09:55 PM

007,

Take a look at these two tweaks. They should speed up your computer.

How to Speedup your Computer

How to Speedup the Start Menu

this_girl007 · #14 April 22nd, 2002, 11:29 PM

Hi...
I looked at the links you sent. Is it safe for me to do this? Im a little intimidated. If so, is there a way to undo if I mess-up?

Theoran · #15 April 22nd, 2002, 11:45 PM

You can actually download the zip files and unzip them. Then double click the .reg file to install it. And yes it is safe.

Before you change anything backup your registry.
How to backup registry

If you have problems, which I seriously doubt that you will, you can restore you registry from the backup you just made.

How to import registry