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View Full Version : Browser can't access anything


oink
November 28th, 2007, 02:58 PM
I was working on HP laptop belonging to a friend of my wifes. It it has WinXp home Sp2. It had several issues that seemed to get solved after uninstalling a corrupted HP graphics program and catching up on the windows updates. I also installed a new version Avast as the old Avast key had been expired for a year. I also installed and ran Spybot which found nothing of note. She had been recently having some connectivity problems with her wireless, but you could get it connected. I didn't previously try to troubleshoot it as I didn't have time and there were those other issues that I seemed to have later fixed. When I was done working on it it seemed to work fine and there were no connectivity problems, but I did have it plugged into my wired network and I didn't try the wireless. Internet worked fine and was no problem. After having given it back, she could not connect to internet with wireless. At her wireless location I found that I could could ping, from the command prompt, the router and anywhere on the internet I wanted, but I could not connect with the browser. I took it home and experienced the same with both my wireless and wired. Ping from command prompt, yes, anything with browser, no. As an experiment, I installed Firefox, but had the same result.

The short version: HP laptop with WinXp home Sp2 It will ping wired or wireless but goes nowhere with any browser. Suggestions please.

PS: One location has WEP the other does not. DNS is on in both locations and the computer is set accordingly and acquires an address in the correct range for the respective routers..

dawood
November 29th, 2007, 03:40 AM
Advise you to use nslookup to try resolving the domain name/URL, see whether the DNS server is working. If not, you can use following free DNS servers from opendns.com.

208.67.222.222
208.67.220.220

oink
December 5th, 2007, 02:16 AM
Nope, that didn't work. Auto Windows update works, Avast update works. I can ping anywhere, etc. Bur neither MSIE or FireFox will access a website. I haven't tried an FTP program but I imagine that would work. Any ideas? I'm lost on this one.

oink
December 6th, 2007, 06:53 AM
If anyone cares, I fixed it. Dam*ed Mcafee. Internet Security Suite or something like that. I tried every setting imaginable, including leaving it installed bu turned off, but no go. Uninstalling the crap worked though.