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View Full Version : IE won't open any *.excite.com


VoidKat
December 5th, 2007, 02:50 PM
I can open Excite pages in Firefox, I seem to be able to open every other page except Excite pages in IE6 (I "downgraded" from IE7 in trying to fix the problem). I can't open email.excite.com, news.excite.com, etc. If I type "excite.com" in Google or Yahoo, nothing happens. If I type "excite" (in Google), I can see the Excite homepage (links) with its various options, but clicking on them yields no results.

By no results, I mean nothing happens. It doesn't even try to load. I might as well be entering a blank, there's no activity at all. This is a different problem than when I sometimes actually log into Excite on another computer and it tells me I can't get there because of javascript or cookies. I can get to Excite on my other computer in IE and Firefox, but Firefox always tells me I can't get to my email, though it will let me go to excite.com and subsites.

To get an idea of what I've already done to fix this, I've run Adaware, Spybot S&D, AVG Antispyware, AVG Internet Security, Vundofix, Combofix, McAfee Stinger, Panda AntiRootkit, Trendmicro scanner, Hijackthis (self parsed), CCleaner, Ewido (pre-AVG), Smitfraudfix, Regcleaner, and a host of other more targeted solutions in hopes that it might be something beyond the capabilities of these relatively more broad based solutions.

A few of these scans come up with cookies that it quarantines, but nothing I haven't seen before. I'm starting to wonder if it's a virus/malware at all? The only major symptom seems to be inability to access Excite through IE, and (it could be attributed to running several virus/malware scans at once) the occasional explorer.exe crash, which self-resolves, or just requires a three-finger salute and running explorer.exe again in the Task Manager.

The only recent changes I can think of that might account for this is installing AVG Security, where it took over Windows Firewall duties. Also, a total noob was on my computer who could have easily clicked a stupid 'Click here to scan your system' popup. I did have some kind of 'Internet Speed' program installed when they were through, but I deleted it and ran AV and Malware programs right away, and they didn't find anything out of the ordinary (low risk cookies).

Anyway, I thought maybe posting all the things I can remember might help someone with a quicker wit than me go: Aha! I know what that fool did, or is doing wrong. Thank you for any help you can give. :confused:

Oh! Another symptom that is either fixed, or masked by one of the above 'fixes' was IE was being hijacked and sites like smacchat.com and some flaky 'search' sites would come up. That's what made me go on the wild spyware removal rampage in the first place. Sorry, was up all night working on this, and sleep deprivation is taking its toll.

Dan18960
December 6th, 2007, 07:28 AM
Have you looked in the Control Panel / Add-Remove Programs for anything added since the "noob" touched your computer (the clicked on a pop-up issue)?

I would also look at the restricted sites area under Tools / Internet Options to see if excite was added to the restricted dialog box.

As a test, you might want to set the Security for Internet, intranet, trusted, and restricted sites back to default if they are showing as Custom.

VoidKat
December 7th, 2007, 09:53 PM
It's a virus with a related program: 6d.tmp.exe (Shows up as 6d.tmp with known file extensions hidden, which is default). A 4GB 'temp' file got me curious. Turns out that was at least a big chunk of my problem.

Reformatting solved the problem. Seems like the only thing that will.

A site called Prevx claimed to have a utility that could remove it, for pay. It really didn't look promising.

If you're having a problem like mine, look for a huge file in your system root directory that isn't the paging file. If you see any large 'temp' file there, you've probably got it. As of this time, I have been unable to find a fix for it.

bogue
December 18th, 2007, 03:10 AM
I had the same problem until I read this on another forum :cool:

It works now! :thrilled:

http://www.techspot.com/vb/topic88380.html

xaviour
Newcomer, in training

Member since: Dec 2007, 1 posts
Excite doesn't Open anymore...
It is Spybot Search and Destroy... A customer of mine has the same problem and I do too. I do not have any spyware like previously posted nor any viruses. Also it is not in the restricted site's though that helped guide me to the problem. In Internet Explorer click Tools, Spybot Search and Destroy Configuration. On the Settings Tab drop the list down from "Block bad pages silently "Ask for blocking confirmation."