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ballan
December 31st, 2007, 05:44 PM
Hi,
I have just installed Microsoft Office Enterprise 2007. When starting up Oulook 2007 (previously used Outlook 2003) for the first time I had an error message:

"Cannot start processing services. Outlook cannot start because a data file to send and receive mail cannot be found. To add a data file, such as a personal folder file, double click the Mail icon in Windows Control Panel".

Having done as instructed, it appears to point to my existing Outlook 2003 data file - Outlook.pst. Hence I wouldn't expect to have to add any new data files. Just as an experiment I have actually created a new data file and still get the same error message when I start Outlook 2007!

Any ideas gratefully received!

freakinprince
December 31st, 2007, 06:07 PM
just wanted to make sure

have you already setup all the necessary stuff in outlook? incoming mail and outgoing mail addresses?

ballan
December 31st, 2007, 06:25 PM
Hi,
All the original (Outlook 2003) email accounts are still available / already setup when I go to Mail Setup - Email Accounts so I figured that I didn't need to set them up. Is that where I am going wrong?