Minimum requirements to be an end-user

YourALottaHelp · #1 January 28th, 2008, 11:06 PM

What skills abilities, and competencies should an end-user have, in this day and age?
Thank you in advance for your replies.

photolady · #2 January 29th, 2008, 12:04 AM

End-user for what?

Wikipedia defines end-user as thus:

http://en.wikipedia.org/wiki/End-user

**zipulrich** · #3 January 29th, 2008, 12:39 AM

Competency with a fork, ability to breathe unaided, ability to subnet without pencil or paper....that pretty much does it.

cHiNgY1788 · #4 January 29th, 2008, 04:23 AM

i get the feeling that this is a Home Work Question

YourALottaHelp · #5 January 29th, 2008, 10:09 PM

Quote:

Originally Posted by cHiNgY1788

i get the feeling that this is a Home Work Question

I'm currently enrolled in a computer end-user support class. My instructor asked us to do Web research on this question. So, yes, it's a homework question.

YourALottaHelp · #6 January 29th, 2008, 10:12 PM

Quote:

Originally Posted by photolady

End-user for what?

Wikipedia defines end-user as thus:

http://en.wikipedia.org/wiki/End-user

I'm currently enrolled in a computer end-user support class at the university I attend. My instructor asked us all do do Web research and find an answer to this question.
End-user as in a computer input person who inputs information and generates reports and so forth for others.

YourALottaHelp · #7 January 29th, 2008, 10:15 PM

Quote:

Originally Posted by photolady

End-user for what?

Wikipedia defines end-user as thus:

http://en.wikipedia.org/wiki/End-user

You locked my companion post to this, saying it's a duplicate. It's not. One was about end-users, computer input people. The other is about end-user professional support staff, who diagnose and troubleshoot problems the end-users have during their completing their day to day tasks.

**Miz** · #8 January 29th, 2008, 11:21 PM

Minimum skills for end user:
1. How to read
2. How to type
3. How to access and use Help files
5. How to refrain from clicking and deleting indiscriminately before they call for help

oracle128 · #9 January 30th, 2008, 09:01 AM

Quote:

Originally Posted by YourALottaHelp

I'm currently enrolled in a computer end-user support class at the university I attend. My instructor asked us all do do Web research and find an answer to this question.

The idea of research is to find resources from which you can contrive an answer. Not to have other people spoon-feed you the answer. If you can't tell the difference, perhaps you're in the wrong business. Considering the class you're enrolled in, I gather it's to test your resourcefulness. Don't know what kind of help you're going to be if every time someone rings you for help, you have to restate the question on a forum and wait for someone else to do all the work for you.

Brian Stevens · #10 January 30th, 2008, 05:11 PM

Remember the days when education was, well, education.
We had to go to the library, trawl through books, and hand write out the resources we found using a device called "a pen".
Never once thought of asking the librarian for the answers.
Is it me or are we going soft.

YourALottaHelp · #11 January 30th, 2008, 10:53 PM

Quote:

Originally Posted by oracle128

The idea of research is to find resources from which you can contrive an answer. Not to have other people spoon-feed you the answer. If you can't tell the difference, perhaps you're in the wrong business. Considering the class you're enrolled in, I gather it's to test your resourcefulness. Don't know what kind of help you're going to be if every time someone rings you for help, you have to restate the question on a forum and wait for someone else to do all the work for you.

The reason for this assignment is so we will develop dependable Web resources to contact when we need them. Please keep your judgemental attitude to yourself. Thank you.

**smurfy** · #12 January 30th, 2008, 11:28 PM

Do a search on "homework" here at CTH and you'll find that "judgemental" attitude is the official line here.

oracle128 · #13 January 31st, 2008, 02:18 AM

Quote:

Originally Posted by Brian Stevens

Remember the days when education was, well, education.
We had to go to the library, trawl through books, and hand write out the resources we found using a device called "a pen".
Never once thought of asking the librarian for the answers.
Is it me or are we going soft.

Well for me it was Google and Notepad. In the latter years of school at least. That was before Wikipedia. But if you think this is bad, you should see the kind of questions they ask at Yahoo Answers, now that's mind blowing.