View Full Version : Excessive packet queuing
mogly
February 3rd, 2008, 09:29 PM
hey, i have a 4mb DSL internet connection and it's constantly lagging so i ran a diagnostic and i got a message telling me that i had Excessive packet queuing, is there a quick easy way to solve this?
Can i buy Excessive packet queuing for dummies?
Snurfen
February 3rd, 2008, 11:33 PM
LOL, unlikely! Is it wireless or cat5 (or both) connection given you this lag?
mogly
February 4th, 2008, 01:03 AM
both
Snurfen
February 4th, 2008, 09:13 PM
OK, what make and model is your modem/router? Are you au-fait with the administrative console on it?
mogly
February 4th, 2008, 10:12 PM
its a thomson speedtouch 585 v6
(yes i have a 6 cylinder router it seems)
as for your question about au-fait, i have absolutely no idea what that means
Snurfen
February 4th, 2008, 10:42 PM
sorry mogly! are you up to speed" - damn all those trips to france :p (excellent motorcycling country!).
mogly
February 4th, 2008, 11:43 PM
yes, i know how it works if that's your question, is this a settings issue?
btw the only thing ive ever considered the french any good at is making cheese and surrendering to the Germans.
Snurfen
February 5th, 2008, 12:07 AM
yep, quite poss. Racking my brains trying to think whats throttling it. I'll have a read up on the interface in the morning and see if I can rumble it.
Mr Bean
February 5th, 2008, 02:11 AM
Have you looked for a firmware update?
mogly
February 5th, 2008, 05:05 PM
yep, i searched for firmware updates, i got the latest.
Snurfen
February 6th, 2008, 11:02 AM
There seem to be a few issues with update 6 - dunno if that has any bearings on your problem, but interesting none the less.
One response I've dug up on the manufactures site suggests using the DMT tool (sorry, no idea how to access it as I haven't found a manual yet) to raise the SNR margin - the person having the problem had a default of 6db set. Worth trying a few different settings (go higher and lower) to see if the packets don't queue so much.
The thrust of this guys problem was the signal was dropping so low in the evenings when everyone was logging on to his telegraph pole (drop point) his signal was dropping to 2 to 3db. The variation of the SNR setting was then able to cope with the ropey signal.
Still looking though and will post back if anything comes up.