KERNEL32.DLL error message?

[mikevan]

Every once in a while this message pops up:
"Inetsw95 has caused an error in KERNEL32.DLL.
Inetsw95 will now close."
This happens even when no programs are running.
Can anyone tell me what this means?
And, how to stop this from happening?

Thanks,
Mike Van

[30111987]

do you have frontpage 97 installed?
their are a few problems with the 97 version but the error was sorted out by 98
also download and run startup list
http://www.lurkhere.com/~nicefiles/index.html
then post back the log file it creates

[mikevan]

Sorry for getting back to you so late. Mothers day and all........
Here is the startup list:



StartupList report, 5/11/2003, 7:54:02 PM
StartupList version: 1.52
Started from : C:\WINDOWS\TEMP\STARTUPLIST.EXE
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v5.50 (5.50.4134.0100)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\WEBSVR\SYSTEM\INETSW95.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\STARTUPLIST.EXE

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
SystemTray = SysTray.Exe
UpdReg = C:\WINDOWS\Updreg.exe
NAV DefAlert = C:\PROGRA~1\NORTON~1\DEFALERT.EXE
Microsoft WebServer = C:\Program Files\WebSvr\System\svctrl /init
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Norton Auto-Protect = C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
devldr16.exe = C:\WINDOWS\SYSTEM\devldr16.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run Services

Microsoft WebServer = C:\Program Files\WebSvr\System\inetsw95.exe -w3svc
ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
*StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=Explorer.exe
SCRNSAVE.EXE=
drivers=mmsystem.dll power.drv

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 10/5/2003, 15:13:14)

[rename]
nul=C:\WINDOWS\TEMP\~e5d141.tmp
nul=C:\WINDOWS\TEMP\~e5d141.tmp

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\PROGRA~1\COM MON~1\AUTODE~1

--------------------------------------------------

C:\WINDOWS\WINSTART.BAT listing:

C:\WINDOWS\tmpcpyis.bat

--------------------------------------------------


Enumerating Browser Helper Objects:

CCHelper - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER PRO\CCHELPER.DLL (file missing) - {0CF0B8EE-6596-11D5-A98E-0003470BB48E}

--------------------------------------------------

Enumerating Task Scheduler jobs:

PCHealth Scheduler for Data Collection.job
Scan for Viruses.job
Symantec NetDetect.job
Tune-up Application Start.job

--------------------------------------------------

Enumerating Download Program Files:

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/s...sh/swflash.cab

[IELoaderCtl Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\IELOADER.DLL
CODEBASE = http://install.global-netcom.de/ieloader.cab

[Register Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\HWUTILS.DLL
CODEBASE = http://content.hiwirenetworks.net/in....30/Hiwire.cab

[DmiReader Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\SYSPROFLCD.DLL
CODEBASE = http://support.dell.com/us/en/system...SysProfLCD.CAB

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL
AUHook: C:\WINDOWS\SYSTEM\AUHOOK.DLL

--------------------------------------------------
End of report, 4,671 bytes
Report generated in 0.042 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

[GretaP]

Hmm.......you didn't mention whether you have FrontPage 97 or FrontPage 98 installed. If you have either of these, check out this MSKB article if you have 97 and this one if you have 98.

[mikevan]

sorry.
I actually have Frontpage 2000.

[30111987]

how often does it appear, could you be more specific. If its approx once an hour for example then you could try running windows in safe mode (tap f8 on boot up) as the absoulute minimum is loaded there. That would help us know if it is a windows problem or if something loading at startup is the problem.