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#1
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RunDLL error
Hi, I have a newish laptop running windows vista home edition.
I have been having many problems with it and right now I keep getting an error message box popping up with the title "RunDLL" an all that it says is "error loading specified module doesn't exist". It is continuosly popping up, is there any thing I can do? |
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Hi mcmanlypants. Go here and download Silent Runners.vbs to a new folder on your Desktop (Clicking the the download link works if you use IE. If you use FireFox, rightclick on the link and choose "Save Link As") and run it. It generates a log too. It takes a minute or two and it will notify you with a popup when your log is ready (make sure you wait for the popups please) Please post the information back in this thread too (you may need to make a couple of posts). If your antivirus program queries the script, allow it to run. It's not malicious.
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Moderator: Vista Forum Microsoft MVP - Windows Desktop Experience 2004-2008 If we have helped you, please consider supporting Cyber Tech Help with a subscription Please do not send me Emails or Private Messages for personal support. Last time I checked, there were still only 24 hours in a day. Thank you. How to help prevent re-infection |
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"Silent Runners.vbs", revision 55, http://www.silentrunners.org/
Operating System: Windows Vista Output limited to non-default values, except where indicated by "{++}" Startup items buried in registry: --------------------------------- HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \ {++} "RtHDVCpl" = "RtHDVCpl.exe" ["Realtek Semiconductor"] "HWSetup" = "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP" ["TOSHIBA Electronics, Inc."] "SVPWUTIL" = "C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL" ["TOSHIBA"] "IgfxTray" = "C:\Windows\system32\igfxtray.exe" ["Intel Corporation"] "HotKeysCmds" = "C:\Windows\system32\hkcmd.exe" ["Intel Corporation"] "Persistence" = "C:\Windows\system32\igfxpers.exe" ["Intel Corporation"] "Apoint" = "C:\Program Files\Apoint2K\Apoint.exe" ["Alps Electric Co., Ltd."] "TPwrMain" = "C:\Program Files\TOSHIBA\Power Saver\TPwrMain.EXE" "HSON" = "C:\Program Files\TOSHIBA\TBS\HSON.exe" "Adobe Reader Speed Launcher" = ""C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"" ["Adobe Systems Incorporated"] "AVG7_CC" = "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."] "HP Software Update" = "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" ["Hewlett-Packard Co."] "MSConfig" = ""C:\Windows\system32\msconfig.exe" /auto" [MS] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\Browser Helper Objects\ {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided) -> {HKLM...CLSID} = "Adobe PDF Reader Link Helper" \InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"] {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided) -> {HKLM...CLSID} = "SSVHelper Class" \InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0\bin\ssv.dll" ["Sun Microsystems, Inc."] {7DB2D5A0-7241-4E79-B68D-6309F01C5231}\(Default) = "scriptproxy" -> {HKLM...CLSID} = "scriptproxy" \InProcServer32\(Default) = "C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll" ["McAfee, Inc."] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\She ll Extensions\Approved\ "{00020d75-0000-0000-c000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler" -> {HKLM...CLSID} = "Inbox" \InProcServer32\(Default) = "C:\Program Files\Windows Messaging\mlshext.dll" [MS] "{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class" -> {HKLM...CLSID} = "DesktopContext Class" \InProcServer32\(Default) = "C:\Windows\system32\nvcpl.dll" ["NVIDIA Corporation"] "{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper" -> {HKLM...CLSID} = "NVIDIA CPL Extension" \InProcServer32\(Default) = "C:\Windows\system32\nvcpl.dll" ["NVIDIA Corporation"] "{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler" -> {HKLM...CLSID} = "Outlook File Icon Extension" \InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office\olkfstub.dll" [MS] "{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler" -> {HKLM...CLSID} = (no title provided) \InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\msohevi.dll" [MS] "{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}" = "Microsoft Office Metadata Handler" -> {HKLM...CLSID} = "Microsoft Office Metadata Handler" \InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.d ll" [MS] "{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}" = "Microsoft Office Thumbnail Handler" -> {HKLM...CLSID} = "Microsoft Office Thumbnail Handler" \InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.d ll" [MS] "{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders" -> {HKLM...CLSID} = "My Sharing Folders" \InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.1.0178.00.dll" [MS] "{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel" -> {HKLM...CLSID} = (no title provided) \InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."] "{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player" -> {HKLM...CLSID} = "RealOne Player Context Menu Class" \InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."] "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension" -> {HKLM...CLSID} = "WinRAR" \InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] "{BB7DF450-F119-11CD-8465-00AA00425D90}" = "Microsoft Access Custom Icon Handler" -> {HKLM...CLSID} = (no title provided) \InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office\soa800.dll" [MS] "{59850401-6664-101B-B21C-00AA004BA90B}" = "Microsoft Office Binder Explode" -> {HKLM...CLSID} = "Microsoft Office Binder Explode" \InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office\UNBIND.DLL" [MS] "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension" -> {HKLM...CLSID} = "AVG7 Shell Extension Class" \InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."] "{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension" -> {HKLM...CLSID} = "AVG7 Find Extension Class" \InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Exp lorer\ShellExecuteHooks\ <<!>> "{88485281-8b4b-4f8d-9ede-82e29a064277}" = "MarkAny Contents Safer Manager 1.0" -> {HKLM...CLSID} = "ShellHook Class" \InProcServer32\(Default) = "C:\PROGRA~1\MarkAny\CONTEN~1\MACSMA~1.DLL" ["MarkAny Cooperation."] HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\ <<!>> "load" = "C:\Users\Devon\AppData\Local\Temp\ljjgf.exe" [file not found] HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\ <<!>> text/xml\CLSID = "{807563E5-5146-11D5-A672-00B0D022E945}" -> {HKLM...CLSID} = "Microsoft Office InfoPath XML Mime Filter" \InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.D LL" [MS] HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandler s\ {F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info" -> {HKLM...CLSID} = "PDF Shell Extension" \InProcServer32\(Default) = "C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."] HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandler s\ AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" -> {HKLM...CLSID} = "AVG7 Shell Extension Class" \InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."] VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}" -> {HKLM...CLSID} = (no title provided) \InProcServer32\(Default) = "C:\Program Files\McAfee\VirusScan Enterprise\shext.dll" ["McAfee, Inc."] WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" -> {HKLM...CLSID} = "WinRAR" \InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] HKLM\SOFTWARE\Classes\Directory\shellex\ContextMen uHandlers\ VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}" -> {HKLM...CLSID} = (no title provided) \InProcServer32\(Default) = "C:\Program Files\McAfee\VirusScan Enterprise\shext.dll" ["McAfee, Inc."] WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" -> {HKLM...CLSID} = "WinRAR" \InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHa ndlers\ AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" -> {HKLM...CLSID} = "AVG7 Shell Extension Class" \InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG7\avgse.dll" ["GRISOFT, s.r.o."] VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}" -> {HKLM...CLSID} = (no title provided) \InProcServer32\(Default) = "C:\Program Files\McAfee\VirusScan Enterprise\shext.dll" ["McAfee, Inc."] WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}" -> {HKLM...CLSID} = "WinRAR" \InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data] Group Policies {GPedit.msc branch and setting}: ----------------------------------------------- Note: detected settings may not have any effect. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Pol icies\System\ "ConsentPromptBehaviorAdmin" = (REG_DWORD) dword:0x00000002 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Behavior Of The Elevation Prompt For Administrators In Admin Approval Mode} "ConsentPromptBehaviorUser" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Behavior Of The Elevation Prompt For Standard Users} "EnableInstallerDetection" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Detect Application Installations And Prompt For Elevation} "EnableLUA" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Run All Administrators In Admin Approval Mode} "EnableSecureUIAPaths" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Only elevate UIAccess applications that are installed in secure locations} "EnableVirtualization" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Virtualize file and registry write failures to per-user locations} "PromptOnSecureDesktop" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Conrol: Switch to the secure desktop when prompting for elevation} "shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| Shutdown: Allow system to be shut down without having to log on} "undockwithoutlogon" = (REG_DWORD) dword:0x00000001 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| Devices: Allow undock without having to log on} "FilterAdministratorToken" = (REG_DWORD) dword:0x00000000 {Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options| User Account Control: Admin Approval Mode for the Built-in Administrator Account} Active Desktop and Wallpaper: ----------------------------- Active Desktop may be disabled at this entry: HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\ShellState Displayed if Active Desktop enabled and wallpaper not set by Group Policy: HKCU\Software\Microsoft\Internet Explorer\Desktop\General\ "Wallpaper" = "C:\Windows\system32\config\systemprofile\AppData\ Roaming\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp" Displayed if Active Desktop disabled and wallpaper not set by Group Policy: HKCU\Control Panel\Desktop\ "Wallpaper" = "C:\Users\Devon\AppData\Roaming\Microsoft\Inte rnet Explorer\Internet Explorer Wallpaper.bmp" Enabled Screen Saver: --------------------- HKCU\Control Panel\Desktop\ "SCRNSAVE.EXE" = "C:\Windows\system32\PhotoScreensaver.scr" [MS] Startup items in "Devon" & "All Users" startup folders: ------------------------------------------------------- C:\Users\Devon\AppData\Roaming\Microsoft\Windows\S tart Menu\Programs\Startup "Microsoft Find Fast" -> shortcut to: "C:\Program Files\Microsoft Office\Office\FINDFAST.EXE" [MS] "Office Startup" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA.EXE -b" [MS] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup "Clean Access Agent" -> shortcut to: "C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe" ["Cisco Systems, Inc"] "HP Digital Imaging Monitor" -> shortcut to: "C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" ["Hewlett-Packard Co."] Winsock2 Service Provider DLLs: ------------------------------- Namespace Service Providers HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Pa rameters\NameSpace_Catalog5\Catalog_Entries\ {++} 000000000001\LibraryPath = "%SystemRoot%\system32\NLAapi.dll" [MS] 000000000002\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS] 000000000003\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS] 000000000004\LibraryPath = "%SystemRoot%\system32\napinsp.dll" [MS] 000000000005\LibraryPath = "%SystemRoot%\system32\pnrpnsp.dll" [MS] 000000000006\LibraryPath = "%SystemRoot%\system32\pnrpnsp.dll" [MS] Transport Service Providers HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Pa rameters\Protocol_Catalog9\Catalog_Entries\ {++} 0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range: %SystemRoot%\system32\mswsock.dll [MS], 01 - 18 Toolbars, Explorer Bars, Extensions: ------------------------------------ Toolbars HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\ "{F2CF5485-4E02-4F68-819C-B92DE9277049}" -> {HKLM...CLSID} = "&Links" \InProcServer32\(Default) = "C:\Windows\system32\ieframe.dll" [MS] Explorer Bars HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\ HKLM\SOFTWARE\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research" Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar] InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL" [MS] Extensions (Tools menu items, main toolbar menu buttons) HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\ {08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ "MenuText" = "Sun Java Console" "CLSIDExtension" = "{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC}" -> {HKCU...CLSID} = "Java Plug-in 1.6.0" \InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0\bin\ssv.dll" ["Sun Microsystems, Inc."] -> {HKLM...CLSID} = "Java Plug-in 1.6.0" \InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0\bin\ssv.dll" ["Sun Microsystems, Inc."] {92780B25-18CC-41C8-B9BE-3C9C571A8263}\ "ButtonText" = "Research" HOSTS file ---------- C:\Windows\System32\drivers\etc\HOSTS maps: 2 domain names to IP addresses, 1 of the IP addresses is *not* localhost! Running Services (Display Name, Service Name, Path {Service DLL}): ------------------------------------------------------------------ Agere Modem Call Progress Audio, AgereModemAudio, "C:\Windows\system32\agrsmsvc.exe" ["Agere Systems"] AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe" ["GRISOFT, s.r.o."] AVG7 Resident Shield Service, AvgCoreSvc, "C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe" ["GRISOFT, s.r.o."] AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe" ["GRISOFT, s.r.o."] CNG Key Isolation, KeyIso, "C:\Windows\system32\lsass.exe" [MS] ConfigFree Service, CFSvcs, "C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe" ["TOSHIBA CORPORATION"] Extensible Authentication Protocol, EapHost, "C:\Windows\System32\svchost.exe -k netsvcs" {"C:\Windows\System32\eapsvc.dll" [MS]} HP CUE DeviceDiscovery Service, hpqddsvc, "C:\Windows\system32\svchost.exe -k hpdevmgmt" {"C:\Program Files\HP\Digital Imaging\bin\hpqddsvc.dll" ["Hewlett-Packard Co."]} hpqcxs08, hpqcxs08, "C:\Windows\system32\svchost.exe -k hpdevmgmt" {"C:\Program Files\HP\Digital Imaging\bin\hpqcxs08.dll" ["Hewlett-Packard Co."]} Messenger Sharing Folders USN Journal Reader service, usnjsvc, ""C:\Program Files\MSN Messenger\usnsvc.exe"" [MS] Net Driver HPZ12, Net Driver HPZ12, "C:\Windows\System32\svchost.exe -k HPZ12" {"C:\Windows\system32\HPZinw12.dll" ["Hewlett-Packard"]} Pml Driver HPZ12, Pml Driver HPZ12, "C:\Windows\System32\svchost.exe -k HPZ12" {"C:\Windows\system32\HPZipm12.dll" ["Hewlett-Packard"]} ProtexisLicensing, ProtexisLicensing, "C:\Windows\system32\PSIService.exe" [null data] TOSHIBA Navi Support Service, TNaviSrv, "C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe" ["TOSHIBA Corporation"] TOSHIBA Optical Disc Drive Service, TODDSrv, "C:\Windows\system32\TODDSrv.exe" ["TOSHIBA Corporation"] TOSHIBA Power Saver, TosCoSrv, ""C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe"" ["TOSHIBA Corporation"] Windows Driver Foundation - User-mode Driver Framework, wudfsvc, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\System32\WUDFSvc.dll" [MS]} Windows Image Acquisition (WIA), stisvc, "C:\Windows\system32\svchost.exe -k imgsvc" {"C:\Windows\System32\wiaservc.dll" [MS]} Windows Presentation Foundation Font Cache 3.0.0.0, FontCache3.0.0.0, "C:\Windows\Microsoft.Net\Framework\v3.0\WPF\Prese ntationFontCache.exe" [MS] WLAN AutoConfig, Wlansvc, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\System32\wlansvc.dll" [MS]} Accessibility Tools: -------------------- HKCU\Software\Microsoft\Windows NT\CurrentVersion\Accessibility\ "Configuration" = "mousekeys" HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Accessibility\Session1\ "Configuration" = "mousekeys" Print Monitors: --------------- HKLM\SYSTEM\CurrentControlSet\Control\Print\Monito rs\ FPR5:\Driver = "fpmon5.dll" ["FinePrint Software, LLC"] PCL hpz3l4v2\Driver = "hpz3l4v2.dll" ["Hewlett-Packard Company"] ---------- (launch time: 2008-02-05 00:23:07) <<!>>: Suspicious data at a malware launch point. + This report excludes default entries except where indicated. + To see *everywhere* the script checks and *everything* it finds, launch it from a command prompt or a shortcut with the -all parameter. + To search all directories of local fixed drives for DESKTOP.INI DLL launch points, use the -supp parameter or answer "No" at the first message box and "Yes" at the second message box. ---------- (total run time: 152 seconds, including 11 seconds for message boxes) |
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There is a malware startup showing but the file has been deleted. We will get rid of it and see if this helps.
Click on Start and type cmd in the Start Search box. Cmd.exe will appear at the top of the Menu. Rightclick on it and choose "Run as Administrator". Copy and paste the following command in the Code box after the prompt > and hit Enter: Code:
reg delete "HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows" /v load Reboot and tell me if you still get the rundll error.
__________________
Moderator: Vista Forum Microsoft MVP - Windows Desktop Experience 2004-2008 If we have helped you, please consider supporting Cyber Tech Help with a subscription Please do not send me Emails or Private Messages for personal support. Last time I checked, there were still only 24 hours in a day. Thank you. How to help prevent re-infection |
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#5
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My computer doesn't find that file
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#6
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Which file, cmd.exe?
__________________
Moderator: Vista Forum Microsoft MVP - Windows Desktop Experience 2004-2008 If we have helped you, please consider supporting Cyber Tech Help with a subscription Please do not send me Emails or Private Messages for personal support. Last time I checked, there were still only 24 hours in a day. Thank you. How to help prevent re-infection |
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#7
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yeah.
I ended up having to go through run to open it. Odd. The error doesn't show up anymore though,. |
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#8
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Yeah, very odd. The Run box is not available by default in Vista. Not to worry though, the main thing is that your problem is fixed.
I was a bit concerned to see that malware startup though and would suggest that you run an online scan just to be certain that there are no baddies lurking. Disable your antivirus program and go here -> http://www.eset.com/onlinescan and run an online scan using ESET Online Scanner (you will need to use Internet Explorer for this scan). If you accept the Terms of Use, check the box and click Start. After the ActiveX Control has loaded, it will take a couple minutes for the scanner to get ready. Next, check the following boxes: Remove found threats Scan unwanted applications Click Start. This scan may take a while, so please be patient. If any malware files are found, go to C:\Program Files\EsetOnlineScanner\ and open the file log.txt. Click Edit - Select All then copy/paste that log back here.
__________________
Moderator: Vista Forum Microsoft MVP - Windows Desktop Experience 2004-2008 If we have helped you, please consider supporting Cyber Tech Help with a subscription Please do not send me Emails or Private Messages for personal support. Last time I checked, there were still only 24 hours in a day. Thank you. How to help prevent re-infection |
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