Reinstallling Xp OS

[jean76r]

About a year ago I had someone reformat my harddrive. Since, time and money were short (he did some work on another computer) I told him I would reinstall windows myself. However, when i tried it told me, "The file: C:\I386\WINNTUPG\APMUPGRD.DLL cannot be recovered.
What do I do now? I tried doing this with and without a partition, same problem.

Your help would be greatly appreciated.

The computer is a Hp pavilion a250n purchased in 9/03 and as I mentioned earlier it's been sitting for about a year. It was acting weird which is why I had someone look at it. My sons were the primary users and did a lot of gaming on it.

Thanks, Jean

[Billy_Bob]

However, when i tried it told me, "The file: C:\I386\WINNTUPG\APMUPGRD.DLL cannot be recovered.
What do I do now? I tried doing this with and without a partition, same problem.


Is this a message you get when running the restore CD?

Or

Is this a message while running a Windows XP installation cd?

or

Is this a message you get after you finish your installation of windows?

I guess I'm trying to say...We need some more details of how you got to this point.

[jean76r]

When i first turn the computer on I get "NTLDR is missing" Press Ctrl+Alt+Del to restart. It goes to hp pc system recovery. I select the recovery option it goes to Hard disk Preparation then starts copying the files.
Once there at 2% it gives me the cannot recover c\I386\WINNTUPG\APMUPGRD.DLL message.
I had the computer retry and made it as far as 8%, which is where it remained for about 45 min. then I shutdown the computer. I guess this was a hugh mistake because now when it asks me to insert disc one and I do, it says, "This is not the requested CD/DVD. Please insert hp System Recovery CD/DVD #1 now.
When all of this began we were having trouble with the DVD drive it wasn't opening, so we installed a Creative CD-RW 12-10-32x that we had just so we had something in the driver. So, I guess what I'm saying is this may be part of the problem.
Perhaps I need new harware at this point?

[Billy_Bob]

It's sounds like you may be suffering hard drive failure. That would explain why it can't find NTLDR and is also having recovery problems.

[jean76r]

Thanks, Billy
I already started looking into replacing the harddrive. I'm not a techie person, so I'm looking to Hp for a replacement HD. I can get the same HD from them that came in the computer. I figure this might be the easiest way to go. And I see that TigerDirect has a Hp DVD+R+RW for $39.99 that seems like it should be adequate for my needs. Since this is a second computer and I'm not so familiar with all the different brands and features, I'm just going to play it safe.
Again, thanks for your help.

Jean